Senior SAP OTC Consultant - Remote / Telecommute
CYNET SYSTEMS INC.
Ridgefield, NJ, United States
16 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Working hours
Regular working hours
Job source
Tech stack
JIRA
Customer Data Management
IDoc
SAP (Applications)
SAP Sales and Distribution
Software Deployment
Systems Integration
Sap Fiori
SAP S/4HANA
Servicenow
Job description
The candidate will serve as an SAP OTC (Order-to-Cash) Consultant, providing production support, system enhancements, and functional expertise across core SAP SD/OTC modules for the organization., * Provide L2/L3 support for SAP OTC processes and resolve incidents within SLA.
- Support sales order management, pricing, delivery, billing, returns, and customer master data.
- Analyze business issues, perform root cause analysis, and implement solutions.
- Work on enhancements, change requests, testing, and production deployments.
- Coordinate with cross-functional teams including MM, FI, EDI, and technical teams.
- Prepare functional specifications and support UAT activities.
Requirements
- 6-8 years of hands-on SAP SD/OTC experience.
- Strong knowledge of Sales Order Processing, Pricing, Delivery, Billing, Credit Management, and Output Determination.
- Experience in SAP S/4HANA and Fiori applications.
- Good understanding of IDocs, interfaces, EDI, and integrations with FI/MM.
- Exposure to AMS support processes, ITIL, and ticketing tools (ServiceNow/Jira).
- Excellent problem-solving and stakeholder management skills.
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