Senior SAP OTC Consultant - Remote / Telecommute

CYNET SYSTEMS INC.
Ridgefield, NJ, United States
16 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Working hours
Regular working hours

Tech stack

JIRA Customer Data Management IDoc SAP (Applications) SAP Sales and Distribution Software Deployment Systems Integration Sap Fiori SAP S/4HANA Servicenow

Job description

The candidate will serve as an SAP OTC (Order-to-Cash) Consultant, providing production support, system enhancements, and functional expertise across core SAP SD/OTC modules for the organization., * Provide L2/L3 support for SAP OTC processes and resolve incidents within SLA.

  • Support sales order management, pricing, delivery, billing, returns, and customer master data.
  • Analyze business issues, perform root cause analysis, and implement solutions.
  • Work on enhancements, change requests, testing, and production deployments.
  • Coordinate with cross-functional teams including MM, FI, EDI, and technical teams.
  • Prepare functional specifications and support UAT activities.

Requirements

  • 6-8 years of hands-on SAP SD/OTC experience.
  • Strong knowledge of Sales Order Processing, Pricing, Delivery, Billing, Credit Management, and Output Determination.
  • Experience in SAP S/4HANA and Fiori applications.
  • Good understanding of IDocs, interfaces, EDI, and integrations with FI/MM.
  • Exposure to AMS support processes, ITIL, and ticketing tools (ServiceNow/Jira).
  • Excellent problem-solving and stakeholder management skills.

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