IT Lab Computing Support Specialist

The GMP Lab Computing Services (LCS) Engineer is a technical role responsible for the reliable, compliant, and lifecycle management of laboratory computing systems and associated technologies supporting GMP-regulated laboratory operations. This role provides technical support for laboratory computerized systems, infrastructure, instrumentation interfaces, applications, and associated services throughout their lifecycle. The position requires a strong combination of laboratory computing expertise, engineering discipline, GMP knowledge, quality mindset, and operational ownership., * Provide senior-level technical support and ownership for GMP laboratory computing systems and associated services.

• Maintain reliable operation of laboratory applications, computerized systems, workstations, instruments, interfaces, and supporting infrastructure.
• Serve as a technical subject matter expert for assigned laboratory computing platforms and services.
• Lead troubleshooting of complex technical issues and coordinate resolution across multiple technical and business teams.
• Provide technical direction during system incidents, service interruptions, and complex operational events.
• Develop sustainable solutions to recurring technical problems and reduce operational risk.
• Support laboratory system lifecycle activities including implementation, configuration, maintenance, upgrades, retirement, and decommissioning.
• Maintain appropriate technical documentation, system information, configuration records, and support procedures.

• Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, Information Technology, Life Sciences, or related technical discipline; equivalent relevant experience may be considered.
• Significant experience supporting laboratory computing, computerized laboratory systems, scientific systems, instrumentation, or related technologies.
• Demonstrated experience working within a GMP-regulated environment.
• Strong understanding of GMP principles and Good Documentation Practices.
• Demonstrated experience with controlled technical execution, change management, testing, and verification.
• Strong troubleshooting and analytical problem-solving skills.
• Experience supporting regulated computerized systems throughout their lifecycle.
• Experience working with cross-functional teams including Quality, Laboratory Operations, Engineering, Cybersecurity, Infrastructure, and vendors.
• Strong technical writing and communication skills.
• Demonstrated ability to work independently and exercise sound technical judgment.
• Ability to balance operational urgency with GMP and quality requirements.
• Prior work experience at client or in client’s Industry.

Applicants must be able to work directly for Artech on W2. Preferred Skills & Qualifications

• Experience supporting pharmaceutical, biotechnology, medical device, or other highly regulated laboratory environments.
• Experience with computerized system validation (CSV) or computer software assurance (CSA).
• Experience with laboratory informatics and laboratory applications.
• Experience supporting laboratory instruments and instrument-to-system interfaces.
• Experience with Windows infrastructure supporting laboratory systems.
• Experience with virtualization, networking, databases, system interfaces, or enterprise infrastructure.
• Experience with data-integrity assessments.
• Experience with change control, deviation investigations, CAPA, and risk assessments.
• Experience supporting regulatory inspections or audits.
• Experience leading technical projects or system implementations.
• Experience mentoring engineers or technical staff.