Salesforce Architect

Job Title: Salesforce Technical Architect Payments & Customer Portal Expertise Location: Morristown, NJ (hybrid) Job Type: Contract Client is seeking a highly experienced Salesforce Technical Architect to lead the architecture, design, and delivery of strategic customer-facing solutions built on Salesforce Experience Cloud . This role will be responsible for driving the technical vision and execution of a large-scale customer payments initiative, integrating Salesforce with multiple ERP systems, payment gateways, middleware platforms, and enterprise services. The ideal candidate is a hands-on architect and self-starter who can independently engage business and technical stakeholders, facilitate workshops, define architecture, build proof-of-concepts, and provide technical leadership across architects, senior developers, and integration teams. The architect will play a key role in delivering a seamless customer payment experience spanning Salesforce, NetSuite, PeopleSoft, payment processors, Data Hub, and AWS-based integration services. Key Responsibilities:

• Solution Architecture & Technical Leadership Own end-to-end architecture for Salesforce Experience Cloud and enterprise integrations.
• Define scalable, secure, high-performing solutions aligned with enterprise standards.
• Lead architecture reviews, technical design sessions, and implementation planning.
• Establish integration, security, and data architecture patterns.
• Provide technical leadership to architects, technical leads, developers, and vendor teams.
• Drive design decisions and resolve complex technical challenges.
• Payments & Customer Portal Expertise Design and implement customer-facing payment capabilities within Salesforce Experience Cloud.
• Architect integrations with payment gateways, processors, and ERP platforms.
• Define solutions supporting invoice payments, payment status tracking, transaction history, ACH and credit card processing, and customer self-service capabilities.
• Ensure solutions are secure, scalable, and aligned with PCI-compliance requirements.
• Evaluate and recommend payment architecture approaches, including API-based and hosted payment experiences.
• Enterprise Integration Leadership Design and oversee integrations between Salesforce and: NetSuite PeopleSoft AWS Services Middleware/Data Hub platforms Third-party payment providers Enterprise APIs.
• Establish API governance, authentication, security, and monitoring standards.
• Lead integration design for real-time and batch synchronization requirements.
• Stakeholder Engagement & Discovery Lead architecture workshops and requirement discovery sessions.
• Partner directly with business, finance, billing, customer service, and IT leadership teams.
• Translate business objectives into technical solutions.
• Independently manage discussions with executive and senior stakeholders.
• Present architecture options, trade-offs, and recommendations.
• Proof of Concept & Innovation Build and lead technical proof-of-concepts to validate architecture decisions.
• Evaluate third-party technologies and platform capabilities.
• Drive solution innovation and continuous improvement initiatives.
• Identify opportunities to simplify architecture and reduce implementation risk.

• Salesforce 10+ years of Salesforce experience.
• 5+ years in Salesforce Technical Architect or Solution Architect roles.
• Deep expertise with: Salesforce Experience Cloud, Apex, Lightning Web Components (LWC), Integration Architecture, Security & Identity, Salesforce Platform Design, Payments & Financial Systems.
• Proven experience implementing payment gateway or payment processor integrations.
• Experience designing online payment solutions for customer-facing applications.
• Strong understanding of payment processing workflows and transaction lifecycle management.
• Familiarity with PCI-compliant architecture patterns.
• ERP & Enterprise Integrations Hands-on integration experience with: NetSuite, PeopleSoft, SAP or Oracle ERP (preferred).
• Strong experience with: REST APIs, Middleware platforms, Event-driven architecture, AWS services and integration patterns.
• Leadership & Communication Strong workshop facilitation and stakeholder management experience.
• Ability to lead distributed technical teams and vendors.
• Excellent communication and presentation skills.
• Ability to operate independently with minimal oversight.

Preferred Qualifications

• Salesforce Certified Technical Architect (CTA) preferred.
• Salesforce Application Architect and/or System Architect certifications.
• AWS Solution Architect certification.
• Experience with customer portals, self-service platforms, and enterprise digital transformation initiatives.
• Experience leading global or hybrid onshore/offshore delivery teams.

For applications and inquiries, contact:hirings@openkyber.com