Embedded Security Operator

We are looking for a Security Operator to join us in an embedded role to support the client’s 24/7 global security operations. You will support 24/7 physical security operations through alarm monitoring, access control administration, CCTV operations, incident documentation, dispatch coordination, and customer support activities.

This role is ideal for candidates interested in building a career in physical security operations, emergency response coordination, and security technology management. As a Security Operator will help ensure the safety and security of Snap personnel, facilities, visitors, and operations.

This is an onsite role at the client’s London office. This role would require you to work 5x8-hour shifts, rotating early, late and night shifts, including weekends, with flexibility to cover gaps where required.

Must provide a valid SIA CCTV (Public Space Surveillance) licence prior to commencing employment.

Essential Functions / Responsibilities

• Provide timely response to alarms, incidents, notifications, and requests for service.
• Monitor and manage access control, CCTV, alarm systems, and communications platforms.
• Perform badge creation, modification, deactivation, and access-management support.
• Receive, document, categorize, escalate, and close security incidents.
• Dispatch security personnel, facilities personnel, and emergency responders as required.
• Support emergency communications and incident notifications.
• Respond to Jira tickets, calls, emails, and other customer service requests.
• Maintain accurate records, reports, and audit trails.
• Participate in training, exercises, and continuous improvement initiatives.

• Excellent customer service, communication, and multitasking skills.
• Ability to assess information, follow procedures, and make sound decisions.
• Basic understanding of security operations, dispatch, access control, or CCTV systems preferred.
• Comfortable operating in a fast-paced 24/7 environment.
• Knowledge of Microsoft Office and security technology platforms preferred.
• A current SIA CCTV (Public Space Surveillance) licence.