Lead Application Analyst

Sellick Partnership is currently supporting an NHS organisation based in Birmingham with the recruitment of an experienced Lead Application Analyst to join their EPR team on an interim basis.

This is a key role supporting the optimisation and development of clinical applications, with responsibility for coordinating complex issues across multiple applications and acting as a key point of contact for end users. The successful candidate will work closely with delivery managers, clinicians, subject matter experts and technical teams to identify improvements, manage system changes and ensure applications support clinical and operational requirements.

You will take responsibility for the design, configuration, build and testing of assigned application modules, while providing specialist advice and supporting the ongoing development of the organisation’s EPR programme., * Taking responsibility for the design, configuration, build and testing of assigned application modules

• Acting as a primary point of contact for application users and coordinating the resolution of complex issues
• Supporting the delivery of application optimisation and development plans
• Working closely with delivery managers to identify, plan and implement system changes and improvements
• Working with clinicians, specialists and subject matter experts to understand requirements and improve workflows
• Supporting the design, build and testing of Epic applications in line with agreed priorities
• Identifying opportunities for application optimisation and development through business partnering
• Coordinating workflow enhancements linked to changes in functionality or new clinical practices
• Analysing and documenting local workflows, collecting data and reporting on service requirements
• Ensuring applications support best practice, clinical safety, information governance and standard operating procedures
• Supporting the evaluation and implementation of new application features
• Providing oversight of designated Epic applications, including configuration decisions, upgrades, testing and risk assessments
• Supporting incident management and the resolution of issues affecting clinical workflows and reporting
• Working with IT and Epic providers to ensure effective system integration
• Supporting the development and delivery of user training and gathering feedback to improve system use
• Providing regular progress updates and reports to senior management

• Strong experience working within an application analyst or application management environment
• Significant experience working with Epic / EPR applications
• Experience across application design, configuration, build and testing
• Strong understanding of clinical workflows and complex application environments
• Experience analysing and resolving complex technical and application issues
• Experience working closely with clinicians, SMEs, technical teams and senior stakeholders
• Strong analytical and problem-solving skills, with the ability to make decisions based on complex or incomplete information
• Experience supporting application optimisation and digital transformation
• Strong understanding of information governance, clinical safety and data protection requirements
• Excellent communication, negotiation and stakeholder management skills
• Experience presenting complex technical or system changes to a range of audiences
• Ability to work autonomously and manage competing priorities within a complex environment

Desirable experience/qualifications will include

• Previous experience within an NHS or healthcare environment
• Experience supporting large-scale EPR transformation programmes
• Experience across multiple Epic application modules
• Experience with clinical terminology, workflows and patient pathways
• Experience supervising or providing guidance to other application analysts
• Experience supporting user training and development
• Knowledge of GDPR, Caldicott principles and information governance
• Experience working with Epic technical support teams and external suppliers

This is a fantastic opportunity for an experienced Lead Application Analyst with strong Epic/EPR experience to play a key role in application optimisation and transformation, working closely with clinical and technical stakeholders within a complex healthcare environment., * Asset Management (Project)

• Change Management
• Functional Design
• Investments
• Problem Solving (Process)
• Regression Testing & Analysis
• Self-Motivation
• Stakeholder Management (Business)
• Teamwork (Teams)
• Technical Support (IT)