Software Asset Management Developer - SBOM (REMOTE)
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Role details
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Job description
SBOM Development * Develop, test, implement, and support solutions for collecting, processing, validating, normalizing, enriching, integrating, and reporting SBOM data. * Translate approved business and functional requirements into technical requirements, user stories, development tasks, and working solutions. * Develop integrations and automation between GitLab, JFrog Artifactory, ServiceNow SAM, Flexera, Technopedia/DejaCode, and other supporting systems. * Develop processes to identify and normalize commercial, open-source, and embedded software components and associate them with applications and software records. * Correlate SBOM component data with software license, entitlement, and inventory data to support license compliance and risk identification. * Support CycloneDX and SPDX formats and identification standards including Common Vulnerabilities and Exposures (CVE), Common Platform Enumeration (CPE), and Package URL (PURL). * Develop reporting, dashboards, data-quality monitoring, and exception handling for SBOM processes. * Troubleshoot and resolve integration, processing, and data-quality issues. ServiceNow SAM Development * Develop, configure, test, and support ServiceNow SAM solutions and the SBOM Module using platform best practices and configuration over customization. * Develop solutions supporting software discovery, normalization, licensing, entitlements, reconciliation, compliance, optimization, lifecycle management, and software approval, unauthorized software remediation. * Develop and maintain ServiceNow request management capabilities, including catalog items, RITMs, approvals, tasks, notifications, routing, and automated workflows. * Develop and maintain integrations, APIs, scripts, workflows, scheduled processes, reports, and automation supporting SAM processes. * Work with the ITAM Solutions and ServiceNow Platform teams to ensure solutions meet platform standards and technical requirements. * Review ServiceNow releases and support enhancements or changes affecting SAM and SBOM capabilities.
Requirements
- 5+ years of experience in ServiceNow development/configuration, Software Asset Management, systems integration, application development, or related implementation work. * Experience developing and configuring ServiceNow SAM solutions. * Strong understanding of SBOMs and software component management. * Experience with APIs, integrations, workflows, scripts, automation, and data processing. * Experience with ServiceNow Request Management, Service Catalog, RITMs, approvals, workflows, and fulfillment processes. * Experience translating business and functional requirements into technical solutions. * Experience with REST APIs, web services, JSON, XML, JavaScript, HTML, CSS, and related technologies. * Knowledge of SAM concepts including discovery, normalization, software models, licensing, entitlements, reconciliation, compliance, authorization, and lifecycle management. * Experience with Jira and Agile development practices. * Strong troubleshooting, analytical, communication, and documentation skills * Advanced ServiceNow SAM and Configuration Management Database (CMDB) experience. * Experience with Flexera software inventory, discovery, normalization, licensing, and integrations. * Experience integrating with GitLab and JFrog Artifactory. * Knowledge of Technopedia’s DejaCode Open Source Content Pack. * Experience processing and integrating CycloneDX and SPDX SBOMs. * Knowledge of open-source components, licenses, versions, packages, and dependencies. * Familiarity with Common Vulnerabilities and Exposures (CVE), Common Platform Enumeration (CPE), and Package URL (PURL). * Experience integrating SBOM data with software license, entitlement, inventory, and usage data. * Experience developing automation for unauthorized software remediation, normalization, reconciliation, and data quality management. * Preferred knowledge with MECM and Saas integrations with ServiceNow.
Preferred Certifications * ServiceNow Certified System Administrator * ServiceNow Certified Application Developer * ServiceNow Certified Implementation Specialist - Software Asset Management Pay: 83-85/hr
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