Software Engineer
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Role details
Tech stack
Job description
job summary: As a software Engineer, you will be working with some highly talented IVR developers delivering complex self service solutions for the contact center using Genesys technologies. This role includes, but is not limited to, solution development using proven best practices, testing and support of IVR applications in a Cloud environment. The person will need to ensure that the systems design and solutions are aligned to achieve the desired business outcomes, and that team practices coding/quality control practices that are aligned to achieve the desired technology outcomes.
location: Addison, Texas job type: Contract salary: $54.62 - 64.62 per hour work hours: education: Bachelors
responsibilities:
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Must have significant experience through multiple software implementations and have developed both depth and breadth in IVR and Genesys technologies
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hands on software development experience in IVR or full stack programming
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Previous experience with Speech enabled IVR development using Genesys or/Nuance Framework
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Experience with Java/JavaScript & Eclipse SDK
qualifications:
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Familiarity in deploying contact center solutions in a private or pulic cloud environment
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Experience in building/deploying applications on AWS or openshift platform
skills: Cloud environment,Genesys,contact center,solution development,quality control,systems design,testing
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
,
-
Must have significant experience through multiple software implementations and have developed both depth and breadth in IVR and Genesys technologies
-
hands on software development experience in IVR or full stack programming
-
Previous experience with Speech enabled IVR development using Genesys or/Nuance Framework
-
Experience with Java/JavaScript & Eclipse SDK
Requirements
Cloud environment,Genesys,contact center,solution development,quality control,systems design,testing
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