Senior It Project Manager

Planning Timelines Operations Leadership Coordinating Communication Sprint Planning AI Integrations Safety Assurance Data Engineering Sales Excellence Project Delivery Agile Methodology Project Management Release Management Business Valuation Project Governance Workflow Management Waterfall Methodology Full Stack Development Digital Transformation Project Implementation Business Transformation Agile Software Development Stakeholder Communications Systems Development Life Cycle Milestones (Project Management) Customer Relationship Management, We are seeking a Project Manager to join our CRM team. This role will report to the CRM Lead and will be responsible for managing our custom, in-house built CRM system. The successful candidate will oversee a range of projects, from ongoing maintenance and small enhancements to large-scale modernization initiatives. This position involves working in a hybrid environment that blends agile and traditional waterfall project management methodologies.

Responsibilities

Manage the full lifecycle of projects related to our custom CRM platform, including small enhancements, ongoing maintenance, and major feature overhauls.

Lead larger, traditional waterfall projects focused on modernizing legacy applications.

Coordinate extensively with internal and external teams, including QA, Release Management, the Sales Excellence team (our business stakeholders), and various other IT teams like Data Engineering.

Manage project timelines, resources, and dependencies to ensure milestones are met.

Facilitate communication between the development team and business stakeholders to ensure project requirements are understood and delivered.

Help guide the team’s adoption of agile practices, including sprint planning and daily scrums.

Key Initiatives

CRM Customization: A large ongoing project to adapt the CRM to support new types of users, such as our designer account executives who have unique workflows.

AI Integration: Integrate the ‘Ask Henry’ AI assistant into the CRM platform to enhance user capabilities.

Legacy System Modernization: Oversee projects to update and modernize older applications built on legacy tech stacks., Seeking a Senior IT Project Manager to lead a strategic CRM modernization initiative within the Paint Stores Group (PSG). This individual will be responsible for driving project execution across business and technology teams, managing stakeholder relationships, coordinating dependencies, and ensuring successful delivery of key modernization efforts.

The ideal candidate is a strong communicator and organizer who can confidently work with leadership, business stakeholders, architects, developers, and QA teams to drive decisions and keep projects moving forward.

Top Responsibilities

Lead the planning and execution of CRM modernization initiatives.

Coordinate cross-functional teams, including business stakeholders, architects, developers, QA, and product teams.

Drive project timelines, milestones, risks, dependencies, and deliverables.

Facilitate stakeholder discussions and help drive decisions to remove roadblocks.

Communicate project status, risks, and outcomes to leadership.

Ensure alignment across business and technology teams throughout the project lifecycle.

Manage project governance, meetings, action items, and follow-up activities.

Support Agile software delivery processes and release planning.

sales, project delivery, agile, it project management, waterfall methodology, sdlc methodologies, stakeholder management, Project Orchestration & Delivery

-Retail or sales technology experience.

-Customer-facing application experience.

-Digital transformation initiatives.

-Experience working within large enterprise organizations., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.