Remote Tech Support Agent - English & Spanish

Alea
Álava, Spain
19 days ago
Apply on www.buscojobs.com.es
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Spanish

Tech stack

JIRA Kibana Restful APIs

Job description

Alea is seeking a Technical Support Agent to address client technical issues and guide them through troubleshooting. This fully remote role requires English and Spanish fluency and involves working across calls, email, and chat channels.Shifts operate on a weekly rotating pattern anchored to Spain time (CET/CEST). Experience with REST APIs, Kibana, and Jira will help you resolve incidents efficiently while collaborating with the team.#J-*****-Ljbffr

Requirements

Alea is seeking a Technical Support Agent to address client technical issues and guide them through troubleshooting. This fully remote role requires English and Spanish fluency and involves working across calls, email, and chat channels. Shifts operate on a weekly rotating pattern anchored to Spain time (CET/CEST). Experience with REST APIs, Kibana, and Jira will help you resolve incidents efficiently while collaborating with the team. #J-*****-Ljbffr

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.buscojobs.com.es
Prepare application

Good distractions

Loading talks and stories from around this role…