Principal Solutions Architect

Job Duties: Drive adoption and revenue growth by analyzing enterprise client requirements, providing specialized consultation, and designing customized legal service solutions aligned with client needs. Project manage end-to-end delivery of custom service solutions, from initial concept through execution and final transition to client service teams, ensuring alignment between client expectations and internal operational capabilities. Guide clients on technical integration, including data integration, case management systems, API utilization, and third-party legal technology solutions. Develop and maintain subject matter expertise on rules of civil procedure related to service of process, with an emphasis on variations by jurisdiction and litigation type. Contribute to the development and enhancement of company legal services and technology offerings by collaborating with product and service teams. Work cross-functionally with sales, client service, and product teams to deliver client-specific solutions, ensuring clear communication, transparency, and trust across departments.

Travel: Up to 10% travel may be required for on-site client meetings.

Minimum Requirements: Bachelor’s degree in Computer Engineering, Information Technology, Electronic Engineering, or a related field and 7 years of experience as a Solutions Architect, Commercial Leader, or any occupation, job title, position involving project management for custom service solutions.

Must also have the following experience: 7 years of professional experience collaborating with engineering, product, and operations teams to design and implement technical or service-based solutions. 7 years of professional experience working with two-sided marketplace platforms, including designing or implementing solutions tailored to platform dynamics and user interactions. 7 years of professional experience applying advanced problem-solving skills to analyze complex client requirements and translate them into actionable technical or service-oriented solutions. 7 years of professional experience project managing large, multi-party, complex custom implementations for customers. 5 years of professional experience ensuring compliance within legal services or similarly regulated industries. 5 years of professional experience performing data integration, case management system implementation, API development, and integration with third-party customer proprietary systems.

Salary: $150,000-$175,000 per year