IT Specialist (CUSTSPT)

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command., Help

• Serves as a senior analyst and resolves the complete range of problems within the scope of the organization’s data center configuration management and computer hardware and software asset inventory operations.
• Serves on a data center management team to ensure that customer service requirements are addressed.
• Documents and tracks the installation of hardware and software.

Security clearance Sensitive Compartmented Information

Position sensitivity and risk Special-Sensitive (SS)/High Risk

Jobs require a background check and some require a security clearance. The type depends on the job. Background check type

• National security

Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests., * Must be a U.S. Citizen.

• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
• Must be able to obtain and maintain a Top-Secret clearance with access to Sensitive Compartmented Information (SCI)., Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.

Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.

Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.

Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

In addition to meeting the basic requirement, applicants must possess qualifying experience.

Qualifying Experience:

To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as:

1. Performing data center configuration management and maintained a comprehensive hardware/software asset inventory;
2. Maintaining accurate Computer-Aided Drawings (CAD) for the physical layout of IT systems and network connectivity;
3. Applying customer support concepts to resolve technical issues and provide assistance to customers on installed systems.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.?

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Combination of education and experience is not applicable for this position., Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

• Salary range: Arlington, VA; Chambersburg, PA; Ft. Meade, MD - $102,415 - $ 133,142 Columbus, OH - $93,400 - $121,422 Denver, CO - $99,800 - $129,742 Hill AFB, UT; Montgomery AFB, AL; Tinker AFB, OK - $89,508 - $116,362 Mechanicsburg, PA - $91,320 - $118,718 San Antonio, TX - $90, 823 - $118,072

• This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
• If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
• This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.
• A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service.
• Telework availability will be based upon the mission requirements and supervisory determination
• Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs WILL NOT be paid.
• Recruitment, relocation, or retention incentives MAY be authorized.
• This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
• This position has been designated as “Mission Essential.” Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.