Website Publisher

The Digital Marketing Content Author will provide hands-on publishing for clients public websites. The primary focus is supporting high-volume business-as-usual publishing in Drupal.

In this role, you will build and update pages, perform quality checks, apply accessibility and content standards, and support release readiness. Based on team needs, you may also support Sanity authoring, content transition activities for planned initiatives.

This is a hands-on execution role to apply established content models, taxonomy, governance and accessibility requirements to deliver public web experiences but will not own content strategy, copywriting, taxonomy or content-model design, UX design or technical development.

Key Responsibilities

Web Page Authoring and Publishing

Build, configure and update public-site pages in Drupal using approved components, templates and publishing standards; support Sanity authoring when needed.

Enter and format content, links, metadata and page elements according to approved source materials and requirements.

Support high-volume publishing, including content updates, renewals, retirements, urgent requests and planned initiatives while managing competing priorities and deadlines.

Manage content through established review, approval, staging and release workflows.

Partner with content owners, Publishing, Design and Technology teams to support page creation, enhancements and ongoing site maintenance. Quality, Accessibility and Release Readiness

Perform self and peer QA to verify content accuracy, page configuration, links, formatting, metadata, responsive presentation and compliance with publishing requirements.

Apply established accessibility requirements and remediate content-level accessibility issues.

Document and troubleshoot content or presentation defects, coordinating resolution with the appropriate partners.

Support release-readiness reviews, launch validation and post-release verification.

As assigned, support UAT planning and execution, defect logging, retesting, sign-off readiness and validation across supported browsers, devices, environments and audience experiences.

Maintain QA checklists, test scenarios, defect standards and validation documentation.

Content Readiness and Structure

Prepare content for publishing or transition as needed, including inventory review, cleanup, mapping and restructuring.

Apply approved metadata, taxonomy, tagging and content-model requirements.

Confirm that content is complete, correctly categorized and aligned with approved source materials and governance standards. Identify missing, outdated or inconsistent content and coordinate resolution with content owners or delivery partners.

Track assigned work, issues and dependencies through resolution.

Publishing Support and Documentation

Follow established content standards, approval processes and publishing controls.

Communicate risks, issues, dependencies and recommendations clearly and promptly.

Maintain publishing checklists, job aids and process documentation.

Provide responsive, professional support to business stakeholders and publishing partners.

Experience publishing and maintaining content for enterprise websites or other large digital properties.

Hands-on experience with Drupal or a comparable enterprise content management system.

Experience building web pages using reusable components, templates or structured content models.

Experience performing content entry, self-QA, peer review, UAT or release validation.

Working knowledge of HTML, CSS, responsive web design, metadata, taxonomy, tagging and SEO principles.

Understanding of digital accessibility requirements and content-level remediation.

Demonstrated ability to troubleshoot content, formatting, accessibility and presentation issues.

Experience working in a high-volume, deadline-driven environment with competing priorities.

Strong attention to detail, organization and communication skills.

Ability to collaborate effectively with content owners, publishers, designers, compliance partners and technology teams. Preferred Qualifications

Hands-on experience with Sanity or another headless CMS.

Experience supporting large-scale website modernization, content transition or migration activities.

Experience with structured, modular or reusable content.

Experience working within regulated review and approval processes.

Experience supporting scheduled releases, major website launches or high-volume digital publishing operations.

Experience working within Agile product teams or digital transformation programs.

Familiarity with user-centered, mobile-first and content-usability practices.

Experience creating publishing documentation, QA checklists or training materials.

Success in This Role

Publishing requests are completed accurately and on time, including urgent work and scheduled releases.