HR Specialist (Information Systems)

Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We’re looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a Human Resources Specialist (Information Systems) you will administer and secure human resources information systems, support system modernization and integration, resolve technical and operational issues, and improve data reporting and automated workflows to support human capital services., * Administer human resources information systems supporting personnel, payroll, benefits, retirement, time and attendance, and records management functions.

• Manage user access, security roles, account provisioning, and periodic access reviews to maintain system security and compliance with applicable requirements.
• Coordinate system modernization, implementation, data migration, integration testing, and customer agency transition activities.
• Troubleshoot system errors, data discrepancies, access issues, and integration failures; coordinate resolution with system owners and stakeholders.
• Analyze human resources business requirements and recommend system enhancements, automation opportunities, and workflow improvements.
• Develop and maintain system documentation, operating procedures, technical guidance, and communications supporting human resources operations.
• Collaborate with analysts and stakeholders to develop reporting capabilities, monitor data quality, and improve workforce management information., * Administering human resources information technology systems by managing user access, roles, permissions, account records, security controls, and resolving system or access issues; and
• Supporting implementation, modernization, migration, testing, or integration of human resources information technology systems by analyzing requirements, coordinating activities, and resolving system or data issues; and
• Applying human resources policies, procedures, and regulatory requirements to identify system or business process needs and develop or recommend technical or workflow improvements; and
• Analyzing human resources system data such as payroll, processing, records, or time and attendance platforms to identify discrepancies, support reporting, and improve data quality; and
• Developing system operating procedures, technical guidance, status reports, or recommendations for human resources information technology operations and projects.

Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS13 level., Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request an RA in your online application. Requests for RA for the USA Hire Competency-Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency-Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency-Based Assessments if you received the link after the close of the announcement. To determine if you need an RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period, or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period (or trial period) your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period, For the GS 13: You must have one year of specialized experience equivalent to at least the GS-12 grade level in the Federal service or equivalent, performing all of the following, Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience., This job does not have an education qualification requirement., Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions., * Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

At OPM, we are champions of talent for the Federal Government. We lead Federal agencies in workforce policies, programs, and benefits in service to the American people. We will create a new vision of work, together, positioning the Federal Government as a model employer for past and present employees through innovation and leadership. We will build a rewarding culture that empowers the workforce to solve some of our nation’s toughest challenges.

The Federal Talent Management Center (FTMC) advances federal workforce excellence by delivering end-to-end talent solutions that uphold merit principles and align with Administration priorities. Rooted in a commitment to accountability and mission readiness, FTMC supports agencies through every stage of the talent lifecycle - from attracting and onboarding top candidates to developing, evaluating, and retaining a high - performing workforce. Its integrated programs - Assessment and Evaluation; Strategic Consulting; Classification, Strategy, and Operations; Staff Acquisition; Training and Development; and Employee Services and Records Management - provide agencies with the tools, expertise, and strategic guidance needed to build capable, resilient organizations that serve the American public effectively., Learn more about what it’s like to work at Office of Personnel Management, what the agency does, and about the types of careers this agency offers.