Technical Program & Project Management Specialist
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Role details
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Job description
· Play a role in System of Governance in defining and implementing a large-scale SAP S4 I-ERP program · Lead tactical activities and support overall strategic program objectives. · Manage the EPICS/Sub Epics/Features for the Product Group in JIRA · Continuously assess issues, risks and opportunities while assisting with resolution · Track scope changes and manage change control processes to prevent scope creep · Manage program-level CRAID (Change Requests, Risks, Assumptions, Issues, Decisions) log · Support gathering and review of metrics to support Major releases as well as to track Production Releases like Release on Demand, Problem Incidents etc. · Support System of Delivery (SoD) quarterly Program Increment (PI) planning and facilitation of events - Logistics, breakout sessions, presentations, workshops, etc. · Support and Manage integration points between ERP modules and legacy/third-party systems · Prepare Product Teams for Program Increment (PI) planning events. · Consolidate Product Line Iteration reviews into Product Group Iteration reviews and retros. · Coordinate, be accountable and ensure Product Teams are progressing, focusing on scope, timelines & release management. · Support Foundational Product teams by coordinating Release activities such as Cutover, Testing cycles, training programs and data readiness with Product teams · Support resolving PDO and Foundational related dependencies with Product Managers · Remove blockers and impediments by ensuring teams are bringing issues to appropriate governance forums · Facilitate lessons learned and transition to steady-state support/operations · Lead end-to-end management of SAP projects (implementations, upgrades, rollouts, and support enhancements) including S/4HANA migrations, module deployments (FI/CO, MM, SD, PP, HCM, etc.), and integration initiatives. · Develop and maintain comprehensive project plans, timelines, resource allocations, budgets, and risk registers. · Own and administer JIRA boards for all project activities - creating epics, user stories, tasks, and subtasks; managing backlogs; configuring workflows, dashboards, and custom fields to fit SAP project needs. · Manage project governance: status reporting, steering committee updates, RAID logs, and change management processes. · Drive continuous improvement of project management practices, JIRA usage standards, and reporting templates across the SAP team.
Requirements
· We are seeking an experienced and highly organized SAP Project Manager to lead the planning, execution, and delivery of SAP implementation, upgrade, and support projects. · The ideal candidate combines deep SAP program/project management expertise with hands-on proficiency in JIRA for agile project tracking, sprint planning, and cross-functional collaboration. · This role requires someone who thrives at the intersection of structured SAP methodologies and agile delivery practices, ensuring transparency, accountability, and on-time delivery across all workstreams., · Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field. · 3 years of experience managing SAP projects (implementation, upgrade, or support) in project management capacity. · Demonstrated expert-level, daily hands-on use of JIRA - including board configuration, workflow automation, JQL queries, dashboard creation, and integration with Confluence. · Strong knowledge of both Agile/Scrum and Waterfall/hybrid project delivery frameworks. · Excellent stakeholder management, communication, and presentation skills. · Proven ability to manage multiple concurrent projects and competing priorities.
Experience Preferred: · Demonstrated expert-level, daily hands-on use of JIRA
Education Required: · Bachelor’s Degree, · PMP, PMI-ACP, CSM (Certified Scrum Master), or SAFe certification. · SAP Activate or SAP certification in a relevant module. · Experience with Power BI, Power Automate, JIRA Align, JIRA Service Management, or other Atlassian suite tools (Confluence). · Experience in the automotive or manufacturing industry. · Familiarity with ITSM/change management tools (ServiceNow) alongside JIRA. Key Attributes · Detail-oriented with a passion for clean, well-organized JIRA boards and traceable project artifacts. · Data-driven decision-maker who leverages JIRA reporting to communicate status objectively. · Strong servant-leadership mindset with the ability to motivate cross-functional, matrixed teams. · Comfortable operating in fast-paced, evolving enterprise environments.
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