Mainframe Dev & Support Lead

• Manage P1/P2 incidents, lead bridge calls, effective communication with stakeholders and coordinate with offshore team
• Ensure timely response to ServiceNow incidents, problems, and change tasks
• Conduct RCA and implement preventive and automated solutions
• Perform development and provide solutioning.
• Perform effort estimation, capacity planning, and resource allocation for features, enhancements, and support work
• Actively participate in PI Planning, Sprint Planning, backlog grooming, and Agile ceremonies
• Coordinate with Distributed teams (Java, APIs, Microservices, Cloud) for seamless integration
• Prepare or review technical designs ensuring performance, scalability, and maintainability
• Guide teams in debugging complex issues across COBOL, CICS, DB2, MQ, and integrated systems
• Oversee DB2 tuning, batch optimization, and system performance improvements
• Lead automation initiatives to reduce manual effort in batch monitoring, incident resolution, and deployments
• Leverage tools/scripts for auto-recovery, job restart, and performance trend analysis
• Oversee release and deployment management using ChangeMan
• Ensure compliance with change management, audit, and regulatory requirements
• Drive continuous improvement using KPIs, SLAs, and operational metrics
• Act as a liaison between business stakeholders, Mainframe, and Distributed teams

Core Mainframe

• COBOL (advanced debugging, optimization, architecture understanding)
• JCL (complex workflows, scheduling optimization, condition handling)
• VSAM (file tuning, error handling, data management strategies)
• DB2 (advanced SQL tuning, locking analysis, stored procedures)
• CICS (performance tuning, debugging, region management)
• MQ (message flows, error handling, integration patterns)

Distributed & Modern Technologies

• REST/SOAP APIs and Microservices integration
• Working knowledge of Java-based applications
• Integration frameworks and middleware

Tools

• Control-M (advanced scheduling, automation)
• ServiceNow (incident/problem/change management)
• ChangeMan (code promotion/version control)
• Abend Aid, Expeditor, File Aid
• Jira
• Monitoring tools (Splunk, Dynatrace, AppDynamics)

Soft Skills

• Excellent analytical and problem-solving abilities under pressure

• Strong communication with business, executive stakeholders, and cross-functional teams Ownership mindset and focus on operational excellence

• Strong Agile mindset with PI Planning and SAFe experience

Profile

• 10 years of experience in Mainframe development and support
• Strong experience in estimation, PI Planning, and Agile delivery (SAFe preferred)
• Hands-on exposure to Mainframe Distributed systems integration