Senior Business Analyst - PeopleSoft ERP / Order-to-Cash (O2C)
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Job description
This position serves as a business subject matter expert supporting enterprise migration initiatives. Responsibilities include onboarding businesses to PeopleSoft ERP, gathering and validating business requirements, acquiring, transforming, loading, and validating migration data, and supporting transition activities throughout the migration lifecycle to ensure successful implementation and adoption. Candidate will be working in a Team of 20+ analysts supporting Order-to-Cash (O2C) processes, including billing, revenue management, cash application, accounts receivable, reporting, data analytics, and migration initiatives., What are the top responsibilities for this position (please be detailed as to what the candidate is expected to do or complete on a daily basis)
- Lead discussions with business partners regarding PeopleSoft ERP capabilities, functionality, and business processes.
- Identify process gaps, risks, and improvement opportunities and recommend solutions through system enhancements or process improvements.
- Communicate effectively with business and technology stakeholders regarding requirements, process changes, and change management activities.
- Analyze large data sets and prepare data for migration into PeopleSoft ERP.
- Evaluate and balance risk, business impact, and operational considerations when developing recommendations.
- Lead projects from initial requirements gathering through deployment and post-implementation support.
- Troubleshoot system and process issues, identify root causes, and recommend solutions to improve efficiency and effectiveness.
- Perform functional testing within PeopleSoft ERP and validate system enhancements.
- Provide ongoing support to ensure successful implementation, adoption, and stabilization of new processes and solutions.
- Develop and execute testing strategies and quality validation plans for system enhancements and migration activities.
- Participate in Agile ceremonies, including sprint planning, stand-ups, retrospectives, and demos.
- Document and model current-state and future-state business processes.
- Develop training materials and provide training to business users on new processes and system functionality
Requirements
Ideal candidate background (ex: healthcare specific background specific industry experience etc. Experience supporting financial process migrations, including Billing, Revenue Management, Cash Application, and Accounts Receivable, from legacy platforms to an ERP system, preferably Oracle PeopleSoft ERP. Demonstrated Business Analyst experience gathering and documenting business requirements, developing current-state process documentation, and designing future-state processes, procedures, and operating models. Experience working in large, complex enterprise environments and supporting cross-functional business and technology initiatives is preferred. Interview Process- 2 round Video. Moderately technical. Interviews will focus on business analysis, process improvement, ERP experience, migration activities, data analysis, stakeholder management, and problem-solving capabilities rather than software development or technical coding skills. Required skills/attributes (Detailed Number of years of experience for each skill)
- 5 or more years of relevant Business Analyst, ERP, and process improvement experience.
- Strong problem-solving, analytical thinking, and issue resolution skills.
- Intermediate proficiency with Microsoft Office applications, including Excel, Word, PowerPoint and Visio.
- Demonstrated communication, organization, project management, and stakeholder management skills.
- Experience working with Oracle PeopleSoft ERP or a comparable enterprise ERP platform.
- Experience analyzing, validating, and reconciling large data sets.
- Experience leading process improvement initiatives utilizing Lean, Six Sigma, or similar methodologies.
- Strong requirements elicitation, documentation, and business process modeling experience.
- Experience supporting large-scale ERP migrations, particularly migrations involving Oracle PeopleSoft ERP.
- Experience in healthcare, financial operations, or Order-to-Cash business processes.
- SmartSheet Experience
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