Network Engineer Associate
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Role details
Tech stack
Job description
Join our technology leading team of men and women that solve some of the world’s most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Langley AFB, VA.
The Network Engineering team supports the Air Forces’ Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center (DOC). Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise.
Task: Network Monitoring/Help Desk Support Subtasks.
- Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies on a 24-hours-a-day, seven (7) days-a-week basis
- Monitor all nodes for operational integrity
- Respond to trouble calls
- Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions
- Populate and examine trouble and error logs for troubleshooting and capturing metrics
- Provide technical support to resolve the problem or escalate to the appropriate level
- Monitor and administer network tools for troubleshooting and metrics for trends analysis
- Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
- Provide technical support in data network planning, engineering, and design
- Report all trouble calls upon receipt to the MCC in the DOC and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander
- Provide quarterly metrics illustrating trends and workload to the COR in the form of a PowerPoint presentation
Requirements
- TS/SCI Clearance
- Shift work
- BA/BS or equivalent, 0+ years of experience
- Minimum of three (3) years’ of network operations experience preferred
- Possess IAT Level II - Security Plus Certification
- Demonstrated knowledge of network monitoring tools
- Location: On Customer Site
- US Citizenship Required, Years of Experience
3 + years of related experience
- may vary based on technical training, certification(s), or degree Certification
CompTIA Security+ CE | CompTIA - CompTIA Travel Required
Less than 10% Citizenship
Benefits & conditions
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
GDITPriority, The likely salary range for this position is $55,806 - $74,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
About the company
Own your opportunity to support our nation’s defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure., We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
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