IT Infrastructure Engineer

As an IT Infrastructure Engineer, you will support the planning, deployment, integration, and maintenance of enterprise infrastructure technologies across multiple locations. This role requires experience with network and telecommunications environments, client/server technologies, infrastructure integration, and technical implementation activities while working closely with engineering, project management, and support teams to deliver reliable technology solutions., Support the planning, design, testing, deployment, and maintenance of infrastructure technologies across enterprise locations. Collaborate with senior engineers and project teams to implement technology integration standards and best practices. Assist with due diligence assessments to identify technical requirements, dependencies, and integration points for new projects. Configure and support infrastructure technologies, including network, telecommunications, and client/server components. Work with project managers and engineering teams to manage changing priorities and support successful project delivery. Assist with testing, validation, and documentation of new infrastructure tools, technologies, and methodologies. Support the maintenance and enhancement of infrastructure standards, procedures, and technical documentation. Coordinate with vendors and support teams to troubleshoot and resolve infrastructure-related issues. Contribute to telecommunications and voice infrastructure initiatives, including PBX and voice circuit support. Participate in continuous improvement initiatives to enhance operational efficiency and infrastructure reliability.

Associate degree in Information Technology, Computer Science, Telecommunications, Engineering, or a related field, or an equivalent combination of education and directly related experience. Minimum 3 years of experience in a medium to large enterprise environment supporting infrastructure technologies, network integration, telecommunications, and client/server systems. Basic understanding of client/server architecture and enterprise infrastructure environments. Moderate understanding of network and telecommunications architecture and related technologies. Experience supporting voice technologies, PBX systems, and telecommunications circuits. Knowledge of software development methodologies and technology deployment processes. Proficiency with Microsoft Office Suite, including Microsoft Project, Visio, Excel, Word, and PowerPoint. Strong customer service, communication, presentation, analytical, troubleshooting, and organizational skills. Ability to manage multiple priorities, meet aggressive deadlines, and work effectively in a collaborative team environment. Ability to communicate technical concepts clearly to technical and non-technical stakeholders, vendors, and business partners. Experience with structured cabling, UPS systems, and additional telecommunications technologies is highly preferred. Proven ability to work independently while contributing effectively within cross-functional technology teams. The hourly range for roles of this nature are $50.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry. cyberThink is an Equal Opportunity Employer.