Software Test Analyst

As a Software Test Analyst, you will be responsible for ensuring the quality, reliability, and performance of public-facing applications that support services for Michigan residents. This role focuses on test planning, test execution, defect management, Agile quality assurance practices, and collaboration with stakeholders to validate system enhancements and ensure compliance with quality standards. Key Responsibilities Develop, maintain, and execute comprehensive test plans, test cases, and test scripts. Perform functional, regression, integration, system, and user acceptance testing (UAT). Validate application enhancements, new features, and system updates against business requirements and acceptance criteria. Identify, document, track, and verify resolution of software defects. Participate in Agile ceremonies including sprint planning, backlog refinement, daily standups, and retrospectives. Review requirements and user stories to ensure testability and completeness. Conduct testing for public-facing applications, including usability, performance, accessibility, and security considerations. Provide testing insights, quality recommendations, and risk assessments to project teams and management. Support compliance with agency standards, quality guidelines, and regulatory requirements. Collaborate with business analysts, developers, project managers, and stakeholders to ensure successful project delivery.

Bachelor’s Degree in Computer Science, Information Technology, Business, or a related field. Minimum 5 years of experience performing comprehensive software testing activities, including test planning, test design, test execution, defect tracking, and quality assurance. Minimum 5 years of experience creating, refining, and managing test cases, acceptance criteria, and Agile testing artifacts. Experience supporting Agile/Scrum development environments and validating user stories. Minimum 2 years of experience communicating testing strategies, quality risks, and testing outcomes to senior management and stakeholders. Minimum 2 years of experience testing customer-facing or public-use applications. Strong experience with defect management, quality analysis, and software validation processes. Excellent verbal and written communication skills with strong attention to detail. Ability to quickly learn new applications, business processes, and technical environments. Strong analytical, organizational, problem-solving, and customer-service skills. Preferred Qualifications 2+ years of experience performing ADA/WCAG accessibility testing and compliance validation. 2+ years of experience reviewing and triaging vulnerability scan results. Experience testing applications subject to state, federal, or regulatory compliance requirements. Experience supporting government, public-sector, or citizen-facing technology initiatives. Familiarity with security testing, accessibility standards, and risk-based testing methodologies. The hourly range for roles of this nature are $40.00 to $50.00/hr. Rates are heavily dependent on skills, experience, location, and industry. cyberThink is an Equal Opportunity Employer.