Metering Data Coordinator

We are recruiting for a Metering Data Operative to join a growing energy business based in Bury. This role involves maintaining accurate meter data, managing meter readings, resolving queries and liaising with customers, metering partners and internal teams., * Maintain accurate meter records for gas and electricity meters, including smart and Automatic Meter Reading (AMR) devices.

• Manage meter installations, exchanges, removals and associated data updates.
• Chase and collect meter readings from customers, engineers and metering partners.
• Investigate and resolve rejected meter readings, data discrepancies and metering issues.
• Ensure the correct Meter Operator (MOP) is assigned to each customer site.
• Liaise with metering companies to arrange smart and AMR device installations, removals and reconnections.
• Process industry data files and ensure customer supply point information is accurate and up to date.
• Communicate with customers, metering partners, other energy suppliers and internal teams to resolve queries.
• Support metering-related enquiries from colleagues across Sales and Operations.
• Produce regular and ad-hoc reports using Microsoft Excel.
• Ensure all processes are completed accurately and within required timescales.
• Identify issues, take ownership of queries and work proactively towards effective resolutions.

We are looking for an organised, detail-focused individual with strong communication skills and the ability to manage a busy workload. Energy or metering experience is advantageous, but candidates with transferable administration, customer service or data entry experience are encouraged to apply., * Good verbal and written communication skills.

• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to prioritise tasks and manage a busy workload.
• Confident using Microsoft Office, particularly Excel and Outlook.
• A proactive approach to problem-solving.
• Ability to work independently and as part of a team.
• Comfortable working to deadlines and adapting to changing priorities.
• A flexible approach to work and willingness to support colleagues when required.

Advantageous Experience

• Previous experience within an energy supplier, utility company or metering organisation.
• Experience working with meter data, meter readings or industry data flows.
• Knowledge of smart meters, AMR devices, Meter Operators (MOPs) or Meter Asset Managers (MAMs).
• Experience investigating rejected meter readings or resolving data discrepancies.
• Good working knowledge of Excel, including VLOOKUPs and pivot tables.

• 25 days annual leave plus bank holidays.
• Annual bonus scheme.
• Flextime.
• Free parking.
• Wellbeing support.
• On-site gym.
• Social and team-building events.