Mobile Supervisor

Kingdom Services Group Ltd
Middlesbrough, United Kingdom
15 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
£28,018
Working hours
Shift work

Tech stack

Cyber Security Mobile Security

Job description

As a Mobile Supervisor, you will play a vital role in maintaining a safe and secure environment for customers, colleagues, visitors and client premises. You will oversee security operations, support site teams, respond to incidents, and ensure the highest standards of service delivery are maintained.

  • Conduct mobile patrols and regular visits to stores and client sites
  • Supervise and support on-site Security Officers, ensuring company standards are maintained
  • Respond to security incidents, alarms, thefts, anti-social behaviour and customer disputes
  • Support loss prevention initiatives and help reduce shrinkage across multiple locations
  • Carry out site audits, compliance checks and spot inspections
  • Liaise with store management and clients regarding security concerns and operational matters
  • Complete incident reports, patrol records and daily handover documentation
  • Provide cover for security shifts when required to maintain service delivery
  • Assist with the training, coaching and induction of new team members
  • Promote a safe and secure working environment in line with company procedures

Requirements

  • Valid SIA Licence (essential)
  • Full UK Manual Driving Licence (essential)
  • Previous retail security experience
  • Previous supervisory or mobile security experience is desirable
  • Strong understanding of loss prevention and retail security procedures
  • Excellent communication and leadership skills
  • Ability to remain calm and professional under pressure
  • Customer-focused approach with strong decision-making skills
  • Flexible and willing to work weekends and varying shifts as required

  • SIA Security Licence
  • Full UK Manual Driving Licence
  • Ability to drive a company vehicle
  • Excellent report writing and incident management skills
  • Strong attention to detail and professional appearance, If you are an experienced Security Officer looking to progress into a supervisory position and enjoy working across multiple locations, we’d love to hear from you.

Benefits & conditions

  • Competitive hourly rate of £13.47 per hour
  • Company vehicle provided for business use
  • Access to training and development opportunities
  • Company pension scheme
  • Employee assistance programme
  • Career progression opportunities within Kingdom Services Group
  • Uniform provided

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