Technical Systems Consultant

We’re looking for an experienced NEC Housing (cloud) Configuration Specialist to join a multi-disciplinary agile team delivering an NEC implementation for a [local authority / housing association]. You’ll own the solution design and lead the build, configuration and go-live of key modules, working closely with Business Analysts, SMEs and the business to make sure the system is set up to meet real operational needs.

This is a hands-on role for someone who knows NEC Housing inside out and can confidently advise the business on the best way forward.

Modules in scope

• Servicing
• Repairs
• Contractor Portal
• Compliance Management

What you’ll deliver

• Ownership of the solution design across the in-scope modules
• Build and configuration of NEC modules
• Testing, plus fixing issues and bugs as they arise
• Go-live activities and post go-live support
• Support for BAs and SMEs in producing training guides
• Knowledge transfer to the BAU support team
• Complete technical documentation

• 5+ years’ hands-on NEC Housing (cloud) configuration experience
• Recent experience configuring NEC Housing modules for a local authority or housing association
• Experience working within a multi-disciplinary agile team
• The ability to work with BAs and the business to understand configuration needs, and advise on the best setup to meet them
• A strong understanding of the dependencies between modules, and the confidence to flag them so the business can make informed design decisions
• Good knowledge of the NEC data schema and experience using data loaders
• Experience building reports in NEC using Business Objects or Power BI
• A track record of knowledge sharing and handover to BAU support teams