Cyber Operations Analyst

• The Analyst will operate, administer, and continuously improve the cybersecurity controls that safeguard sensitive health information and keep public health services secure.
• Areas of responsibility include web security, network security, data loss prevention, endpoint compliance, and incident response.
• The Analyst will work closely with technical teams and stakeholders to maintain a secure, resilient, and compliant technology environment.
• This position plays a key role in reducing cybersecurity risk, meeting regulatory requirements, and protecting the confidentiality, integrity, and availability of the Department’s information systems.
• support to our employees. The ideal candidate will be responsible for resolving a wide range of hardware and software issues, ensuring minimal disruption to business operations.
• This role requires excellent problem-solving abilities, strong communication skills, and a commitment to providing outstanding customer service., * Administers and maintains enterprise web security platforms, including secure web gateways, proxy services, and SSL/TLS inspection technologies, to protect users and systems from web-based threats.
• Manages forward and reverse proxy environments to ensure secure access to applications and services, and monitors the performance, availability, and effectiveness of security infrastructure.
• Implements and maintains web filtering, access control, and security policies that enforce organizational cybersecurity standards and protect sensitive information.
• Troubleshoots complex security infrastructure issues, supports platform upgrades and deployments, and works with infrastructure, networking, and application teams to strengthen security controls.
• Develops technical documentation and operational procedures, evaluates emerging threats, and recommends improvements to the organization’s security posture and resilience.

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or equivalent experience
• 3 years of experience in cybersecurity operations, security engineering, or network security roles
• Industry Security Certifications such as CISSP, CISA, CISM, Security+, or SCCP.
• Experience administering and supporting enterprise web proxy solutions, including secure web gateways, URL filtering, and SSL/TLS inspection technologies
• Experience managing and maintaining next-generation firewalls (NGFWs), including security policy administration, traffic analysis, and threat prevention capabilities
• Strong understanding of network security concepts, including TCP/IP, routing, switching, DNS, VPNs, proxies, and secure network architectures
• Experience investigating security incidents, analyzing security events, and supporting incident response activities. Experience managing Data Loss Prevention (DLP) solutions
• Experience investigating security incidents, analyzing security events, and supporting incident response activities
• Knowledge of cybersecurity frameworks, industry best practices, and regulatory compliance requirements
• Experience reviewing security requests, conducting risk assessments, and implementing security controls
• Strong analytical, troubleshooting, problem-solving, and communication skills.
• Ability to work collaboratively with technical teams, business stakeholders, vendors, and external partners.
• Experience in creating and maintaining technical documentation, operational procedures, and security standards

Skills: Cyber Operations Analyst

• Web Proxy / Secure Web Gateway (SWG)
• Next-Generation Firewall (NGFW)
• Network Security
• Security Incident Response & Data Loss Prevention (DLP)