Business Change Manager, Corporate Trainer

The Business Change Manager ensures that organizational projects and initiatives meet objectives on time and within budget by focusing on the people side of change. This role involves preparing, supporting, and equipping employees to adopt and use changes to business processes, systems, technology, roles, and organizational structures. Additionally, this role assists operational staff by providing process-related troubleshooting support. This position may require travel to various DSV branches in the US, Canada, and Puerto Rico to perform duties (25% travel)., * Plan, direct, and evaluate organizational development and training activities.

• Design, deliver, and evaluate initiatives such as management training and performance management systems.
• Provide in-person training and online training on a variety of TMS (CW1/TANGO) topics. (Travel may be required up to 25% of working time)
• Administer employee engagement surveys and compile results to inform organizational planning.
• Coordinate large-scale process and culture change initiatives to enhance performance and engagement.
• Facilitate small group sessions and lead large-scale organizational changes.
• Work closely with cross-functional teams to ensure alignment and support for change initiatives.
• Clearly articulate change-related messages to diverse audiences.
• Build and maintain strong relationships to influence others and drive toward shared goals.
• Measure and analyze the effectiveness of change initiatives and training programs.
• Use data and analytics to forecast outcomes and refine strategies.

• Bachelor’s degree in business administration, human resources, or a related field is preferred.
• 3 - 5 years of relevant experience. *

Skills & Competencies

• Solid understanding of change management principles, methodologies, and tools.

• Experience with large-scale organizational change efforts.

• Exceptional written and verbal communication skills.
• Active listening skills and the ability to influence stakeholders at all levels.
• Proven ability to build and maintain strong relationships.
• Organized and detail-oriented with a focus on planning and strategy.
• Strong problem-solving and root-cause identification skills.
• Proficiency in analytics, statistics, and spreadsheet tools like Excel.
• Ability to work collaboratively across teams and influence others toward a common vision.
• Acute business acumen and understanding of organizational challenges.

Preferred Qualifications:

• Familiarity with project management approaches, tools, and lifecycle phases is preferred.
• In-depth knowledge of forecasting models and analytics is preferred.

Language skills

• Fluency in English is required

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

For this position, the expected base pay is: $83,000 - $104,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com, At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.