Tier 1 Analyst (Secret Clearance)

• Monitor and triage alerts from Security Information and Event Management (SIEM) systems, Endpoint Detection and Response (EDR) tools, network sensors and ticketing systems.
• Critically assess each alert and validate its context before determining whether to close or escalate it.
• Create and update ServiceNow tickets with complete, accurate documentation.
• Accept incident reports from bureaus by phone, email and web portal.
• Escalate potential incidents to Tier 2 analysts and shift leads in accordance with Standard Operating Procedures (SOPs).

We are seeking a Tier 1 Analyst (Secret Clearance) to support enterprise Security Operations Center (SOC) operations. This role reviews, triages and investigates alerts under direct supervision, contributing to improved incident detection. The Tier 1 Analyst position is designed for individuals starting their cybersecurity careers, requiring foundational knowledge and the ability to apply basic technical principles. This is a unique opportunity to shape the growth, development and culture of an exciting and fast-growing company in the cybersecurity market., * Fundamentals of network protocols, cybersecurity principles and the incident lifecycle.

• Basic alert triage in a SIEM and EDR platform.
• Disciplined SOP use, with the curiosity to spot what doesn’t fit.

Must have’s:

• Bachelor’s degree or 3+ additional years of relevant experience in lieu of degree.
• 1+ years of relevant experience.
• Hands-on experience with Splunk and HX, backed by a working understanding of SIEM and EDR technology regardless of vendor.
• Demonstrated critical thinking skills to break down complex, ambiguous problems into actionable tasks and determine appropriate courses of action.
• Ability to work rotating shifts and provide on-call support in a 24x7x365 SOC environment.
• Applicants must currently hold and maintain an active Secret clearance.

Beneficial to have:

• One or more of the following certifications: CompTIA Security+, CompTIA CySA+ or a comparable certification.
• ServiceNow ticketing experience.

As recognized members of the Cyber Elite, we work together in partnership to defend our nation’s critical infrastructure while building meaningful and exciting career development opportunities in a culture tailored to the individual’s technical and professional growth. We are committed to the belief that our team members do their best work when they are happy and well cared for. In support of this philosophy, we offer a comprehensive benefits package, major carriers for healthcare providers. Highlighted benefits include 144 hours of PTO, 11 holidays, 85% of insurance premiums covered, a 401(k), continuing education, certification maintenance and reimbursement and more.

ShorePoint is a fast-growing, industry-recognized and award-winning cybersecurity services firm focused on high-profile, high-threat public and private sector customers who demand experience and proven security models to protect their data. We embrace a “work hard, play hard” mentality and celebrate individual and company successes. We are passionate about our mission and going above and beyond to deliver for our customers, while fostering an environment that supports creativity, accountability, mission success, critical thinking and a desire to give back to our community.