Information Technology Infrastructure Manager
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Role details
Tech stack
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Job description
Seeking an experienced IT/OT Infrastructure Manager to lead enterprise infrastructure, cybersecurity, and technical operations across a multi-site advanced manufacturing organization.
This hands-on leadership role combines infrastructure architecture, team development, and operational oversight, with a focus on system reliability, security compliance, and continuous improvement.
The ideal candidate brings deep enterprise infrastructure expertise, proven leadership experience, and the ability to support complex manufacturing and regulated environments.
What You’ll Lead
Infrastructure Strategy & Architecture
- Lead the design, implementation, and ongoing improvement of enterprise infrastructure across multiple locations.
- Review and approve infrastructure architecture, technical designs, standards, and modernization plans.
- Oversee servers, storage, virtualization, networking, cloud platforms, identity services, endpoints, and enterprise applications.
- Lead infrastructure projects from planning and design through testing, implementation, and operational support.
- Balance day-to-day operational requirements with long-term reliability, scalability, security, and business growth.
Team Leadership & Development
- Lead, coach, and develop infrastructure engineers and technical support personnel.
- Establish team priorities, performance expectations, operational metrics, and accountability standards.
- Provide technical direction and serve as an escalation point for complex infrastructure issues.
- Mentor team members, strengthen technical capabilities, and build a culture of ownership and service excellence.
Infrastructure Operations & Reliability
- Oversee infrastructure operations, monitoring, maintenance, patching, and service delivery.
- Lead critical incident response, root-cause analysis, and corrective action plans.
- Strengthen backup, disaster recovery, business continuity, and infrastructure lifecycle management.
- Use KPIs and operational data to identify performance gaps, enforce standards, and drive continuous improvement.
- Standardize processes, SOPs, work instructions, runbooks, and technical documentation across locations.
Cybersecurity & Compliance
- Incorporate security requirements into infrastructure architecture, access controls, and operational procedures.
- Support cybersecurity and compliance requirements involving CMMC, Microsoft GCC High, Controlled Unclassified Information (CUI), AWS GovCloud, FedRAMP, or comparable regulated environments.
- Partner with security teams to remediate vulnerabilities, reduce infrastructure risk, and strengthen control effectiveness.
- Maintain security policies, architecture documentation, recovery procedures, and compliance records.
IT/OT & Business Operations
- Partner with manufacturing, engineering, cybersecurity, and business leaders to align infrastructure with operational needs.
- Support secure, reliable technology across corporate, engineering, and manufacturing environments.
- Manage infrastructure planning, budgets, forecasts, vendors, and technology investments.
- Identify opportunities for automation, analytics, and AI tools to improve efficiency and service delivery.
Technical Environment
- Servers & Virtualization: Microsoft Server, VMware, Hyper-V, physical and virtual infrastructure, storage, backup, and disaster recovery.
- Cloud Platforms: Microsoft Azure, AWS, Google Cloud, hybrid cloud, and multi-cloud environments.
- Identity & Collaboration: Active Directory, DNS, DHCP, certificates, Microsoft 365, Exchange, SharePoint, Teams, and OneDrive.
- Endpoint Management & Security: Intune, Microsoft Defender, MFA, Windows, macOS, mobile devices, application deployment, patching, and asset management.
- Networking: Firewalls, switches, routers, wireless access points, cabling, Fortinet platforms, and multi-site connectivity.
- Enterprise Infrastructure: Multi-domain, multi-forest, and multi-tenant environments, monitoring, automated remediation, and data center operations.
- Manufacturing Technology: IT/OT infrastructure, production environments, and engineering systems.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- 7+ years of experience designing, building, supporting, and troubleshooting enterprise infrastructure.
- 5+ years of experience leading and managing infrastructure teams.
- Strong hands-on expertise across enterprise infrastructure, including servers, storage, networking, virtualization, cloud, identity, and endpoint services.
- Experience balancing operational support with infrastructure architecture, modernization, and long-term technology planning.
- Experience with cybersecurity practices and regulated environments, including CMMC, GCC High, CUI, AWS GovCloud, FedRAMP, or comparable compliance requirements.
- Experience developing, reviewing, or approving infrastructure architecture, technical standards, policies, runbooks, and procedures.
- Familiarity with ITIL principles and incident, problem, change, and service management processes.
- Strong troubleshooting, communication, leadership, and stakeholder-management skills.
- Ability to mentor technical teams, lead complex escalations, and use performance metrics to drive accountability and improvement., * Experience supporting advanced manufacturing, aerospace, defense, or other complex industrial environments.
- Working knowledge of Lean Manufacturing principles and continuous improvement.
- Familiarity with OT networks and production technology environments.
- Experience supporting CAD platforms and engineering environments.
- Current certifications in infrastructure, cloud, networking, or cybersecurity.
- Experience using automation, analytics, or AI tools to improve IT operations.
Benefits & conditions
Base salary: $100,000-$171,000, depending on location, experience, and qualifications, plus incentive eligibility, employee ownership, and comprehensive benefits.
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