Junior Software QA Tester

We’re looking for a detail-oriented Software QA Tester to join our Managed Application Services team. In this role, you’ll test custom applications that our development team builds and deploys across our clients’ businesses. These applications integrate closely with our clients systems, so you’ll need to be comfortable learning how our clients’ operations, processes, and business rules actually work in order to test effectively.

This is a great fit for someone who’s naturally curious, methodical, and not satisfied until they’ve found the edge case everyone else missed.

What You’ll Do

• Write clear, thorough test plans and test cases based on application requirements and client business rules
• Execute manual (and where applicable, automated) testing across web and desktop applications
• Identify, document, and track software bugs and defects through resolution
• Learn client’s operations and workflows well enough to test software in real-world context
• Validate that applications correctly integrate with and reflect data from client systems
• Collaborate closely with developers, project managers, and client stakeholders to clarify requirements and confirm fixes
• Perform regression testing to ensure new releases don’t break existing functionality
• Communicate testing status, risks, and issues clearly to the project team
• Train end users on how to use our software solutions

Software Testing, Willing to Travel, Software Testing, Testing, Operations Processes, Detail Oriented, Team Lead/Manager, Software Development, Test Case, Test Plan/Schedule, * Experience writing test plans, test cases, and bug reports

• Solid understanding of QA methodologies and the software testing lifecycle
• Familiarity with Microsoft technologies (e.g., .NET, SQL Server, Windows Server, Azure)
• Ability to quickly learn new business domains - manufacturing experience or exposure to ERP systems is a strong plus
• Strong analytical skills and an eye for detail
• Clear written and verbal communication skills
• Comfort working directly with client-facing teams to understand real business processes

Nice to Have

• Associate or bachelors in a technology related field
• Experience testing applications integrated with ERP platforms (e.g., Dynamics, SAP, Epicor, etc.)
• Exposure to automated testing tools or frameworks
• Prior experience in a managed services or software consulting environment, * Junior-level, but highly detail-oriented and methodical, with a natural instinct to think outside the box
• Comfortable with technology and how software works, without needing deep technical or coding depth
• Genuinely content with steady, repetitive day-to-day work; this role rewards consistency over novelty
• Comfortable taking an adversarial approach to testing
• Willing to visit the client’s plant once a month to understand how the software drives production and runs the business
• Able to communicate clearly and comfortably with non-technical end users on the plant floor
• People with business analyst instincts, or prior business analyst experience, tend to be a strong fit
• Comfortable with a break/fix support model and mindset

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter, we’re investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.

New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.