User Experience Designer

We’re looking for an execution-focused research partner who can help keep customer research and related team work moving. This person will complement senior team members’ qualitative research and stakeholder-management strengths by bringing reliable follow-through, strong organization, technical curiosity, and clear communication.

What they’ll do:

• Coordinate research activities such as recruiting, scheduling, participant communications, consent, incentives, session setup, recording, transcription, file organization, and study closeout.
• Review existing research and other evidence across tools and repositories, identify what’s useful or missing, and share concise findings and implications.
• Support research sessions through preparation, note-taking, observation, probing, tagging, synthesis, and clear reporting.
• Manage several well-scoped tasks or workstreams at once, making priorities and capacity visible.
• Keep useful learning from projects in reusable guides, templates, checklists, prompts, repository entries, or process improvements.
• Explore and document new tools and workflows, including AI-assisted approaches, with appropriate care for output quality and risks.

• Proactive, concise communication: shares progress, next steps, blockers, and questions without needing to be chased.
• A collaborative, low-ego approach; dependable ownership; and a willingness to support both visible and behind-the-scenes work.
• Strong organization, attention to detail, and reliable follow-through.
• Comfort with desk research, reviewing evidence, and turning findings into useful summaries rather than simply sharing links.
• Curiosity and confidence learning tools such as Dovetail, Figma, Miro, Excel, Teams transcripts, survey tools, and research repositories. They don’t need to know every tool on day one.
• An IT, data science, or similarly technical background-or demonstrated technical aptitude-with an interest in helping the team navigate AI integrations through APIs and MCPs. The role calls for someone who can investigate options, test workflows, document what they learn, and help connect technical possibilities to the team’s needs; it does not necessarily require a dedicated software engineer.
• Familiarity with quantitative data gathering and analysis, such as working with surveys or structured data, organizing results, and identifying basic patterns. They do not need to be a seasoned UX researcher or quantitative research specialist.
• A solid foundation in qualitative research execution, with room to continue developing moderation skills and research judgment. What success looks like The team can rely on this person to keep scoped work moving, raise issues early, organize evidence so it can be reused, and make technical or research workflows easier to understand. They bring structure and momentum while continuing to learn-not necessarily independent ownership of research strategy from day one.

Skills Required:

• UX

Skills Preferred:

• USER RESEARCH

Experience Required:

• UX Researcher Exp.: 2-5 years

Experience Preferred:

• Quantitative testing experience
• Familiarity with AI integration methods like APIs and MCPs

Education Required:

• Bachelor’s Degree

At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years! FastTek Global is financially strong, privately held company that is 100% consultant and client focused. We’ve differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you’ve heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match