Integration Support Engineer - Chantilly, VA - TS/SCI Clearance Required Engineering

SOC
Chantilly, VA, United States
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$104,000.0 - $145,600.0
Working hours
Regular working hours

Tech stack

Data Centers Firmware Break Fix Os Ticket

Job description

The Deployment & Field Support professional supports Mission Operations by providing the hands-on installation, sustainment, troubleshooting, and field execution needed to keep mission systems operational. This role is responsible for deployment support, break-fix work, hardware handling, ticket resolution, and direct coordination with engineering and operations teams. The ideal candidate brings strong hands-on technical ability, responsiveness, and a customer-focused approach to problem resolution in a secure environment., * Perform installation, integration, cabling, hardware swaps, and physical support tasks

  • Troubleshoot break-fix incidents and restore services as quickly as possible
  • Support tickets, service requests, and field issues through closure
  • Validate equipment functionality and document support actions taken
  • Coordinate with systems, network, automation, and logistics teams during deployments and sustainment
  • Maintain tools, spares, parts, and support readiness as required
  • Follow site procedures, escalation paths, and change practices
  • Provide direct customer-facing support in operational settings

Requirements

  • Experience in field engineering, integration support, break-fix, deployment, or technical support roles
  • Strong hands-on troubleshooting skills across hardware and infrastructure components
  • Familiarity with Firmware packages, taking hardware down, racking and stacking
  • Experience with ticket-based workflows and service response expectations
  • Ability to work onsite and support physically active technical tasks
  • Strong communication and team coordination skills
  • Active TS/SCI and ability to maintain access as required by the program
  • Candidates must be able to lift up to 25lbs.

Preferred Qualifications

  • Experience in data center, lab, or secure facility support environments
  • Experience with imaging, build, rack-and-stack, or cable management activities
  • Experience supporting shift work, travel, or after-hours response as needed
  • Familiarity with spare parts control, asset handling, and escalation coordination
  • Experience supporting government or classified programs

Employment Pre-requisites

The following requirements must be met to be eligible for this position: Successful completion of a background investigation, and drug urinalysis.

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