Application Analyst I (Entry)

The customer is seeking a motivated Application Systems Analyst (ASA I / II) to provide professional and technical support in defining, developing, testing, analyzing, and maintaining software applications., Working under the direction of a project team leader or supervisor, the analyst will serve as a primary technical resource supporting the division’s operational software-most notably their Accela Automation platform and a suite of SaaS-based tools, as well as assisting with local database backups. This position is a minimum 6-month contract-to-hire role ideal for a candidate with 1 to 3 years of experience, strong analytical and communication skills, and foundational hands-on experience with C# and SQL., 1. Application & Vendor Support

Provide day-to-day configuration, administration, and troubleshooting for DSEM’s primary business applications, centered on Accela Automation and associated SaaS platforms.

Coordinate and collaborate with internal staff and external vendor representatives to implement system updates, configure parameters, maintain system scripts, and resolve application issues.

Assist in end-user support and training to ensure smooth technology adoption across customers and staff.

1. Systems Analysis & Requirements Gathering

Collaborate with team leaders and supervisors to assess existing business systems, workflows, and procedures.

Assist in gathering, defining, and documenting business requirements, project deliverables, technical specifications, and project schedules on a task-by-task basis.

Research, analyze, and fulfill software requirements for internal end-users and external program stakeholders.

1. Development, Scripting & Reporting

Write, test, debug, and maintain software applications, scripts, reports, and dashboards for client and web-based solutions.

Utilize SQL to perform database querying, simple scripting, data extraction, and report generation, ensuring the integrity and availability of both SaaS systems and local backup data., * Provide day-to-day configuration, administration, and troubleshooting for DSEM’s primary business applications, centered on Accela Automation and associated SaaS platforms.

• Coordinate and collaborate with internal staff and external vendor representatives to implement system updates, configure parameters, maintain system scripts, and resolve application issues.
• Assist in end-user support and training to ensure smooth technology adoption across customers and staff.

1. Systems Analysis & Requirements Gathering

• Collaborate with team leaders and supervisors to assess existing business systems, workflows, and procedures.
• Assist in gathering, defining, and documenting business requirements, project deliverables, technical specifications, and project schedules on a task-by-task basis.
• Research, analyze, and fulfill software requirements for internal end-users and external program stakeholders.

1. Development, Scripting & Reporting

• Write, test, debug, and maintain software applications, scripts, reports, and dashboards for client and web-based solutions.
• Utilize SQL to perform database querying, simple scripting, data extraction, and report generation, ensuring the integrity and availability of both SaaS systems and local backup data.
• Apply basic C# programming knowledge to maintain custom integrations, scripts, and software modifications throughout the production life cycle.

Apply basic C# programming knowledge to maintain custom integrations, scripts, and software modifications throughout the production life cycle.

Knowledge, Skills, and Abilities (KSAs)

Programming & Database Tools:

Practical knowledge of C# and SQL for application logic, scripting, and data queries.

Exposure to relational databases, operating systems, and scripting/development tools (e.g., Visual Studio, Crystal Reports, VBScript, VB.Net, ASP.Net, HTML, XML, or Oracle).

Understanding of web-based internet technologies and SaaS application architectures.

Analytical & Research Capabilities:

Strong analytical and problem-solving skills to diagnose software issues, evaluate user needs, and map out business processes.

Ability to research emerging software products, application standards, and system issues under direction.

Communication & Collaboration:

Exceptional oral and interpersonal communication skills to translate complex technical concepts for non-technical users and collaborate with vendors.

Demonstrated ability to work both independently and collaboratively within a team environment.

Minimum Qualifications

Education & Experience:

Bachelor’s degree from an accredited four-year college or university in Computer Science, Information Technology, Management Information Systems (MIS), Software Engineering, or a related field, PLUS one (1) to three (3) years of related technical experience; OR

An equivalent combination of education, formal technical training, and hands-on experience.

Substitution: Relevant technical certifications (e.g., Software Development, SQL, C#, Oracle, .NET) or additional work experience may substitute for formal education on a year-for-year basis.

Special Terms: Candidate must be willing and able to work on a contract-to-hire basis for a minimum 6-month term.

Preferred Qualifications

Direct experience supporting Accela Automation or similar government land management/permitting systems.

Familiarity with mobile application solutions (Android/Apple) or local government workflows., Knowledge, Skills, and Abilities (KSAs)

Programming & Database Tools:

Practical knowledge of C# and SQL for application logic, scripting, and data queries.

Exposure to relational databases, operating systems, and scripting/development tools (e.g., Visual Studio, Crystal Reports, VBScript, VB.Net, ASP.Net, HTML, XML, or Oracle).

Understanding of web-based internet technologies and SaaS application architectures.

Analytical & Research Capabilities:

Strong analytical and problem-solving skills to diagnose software issues, evaluate user needs, and map out business processes.

Ability to research emerging software products, application standards, and system issues under direction.

Communication & Collaboration:

Exceptional oral and interpersonal communication skills to translate complex technical concepts for non-technical users and collaborate with vendors.

Demonstrated ability to work both independently and collaboratively within a team environment.

Minimum Qualifications

Education & Experience:

Bachelor’s degree from an accredited four-year college or university in Computer Science, Information Technology, Management Information Systems (MIS), Software Engineering, or a related field, PLUS one (1) to three (3) years of related technical experience; OR

An equivalent combination of education, formal technical training, and hands-on experience.

Substitution: Relevant technical certifications (e.g., Software Development, SQL, C#, Oracle, .NET) or additional work experience may substitute for formal education on a year-for-year basis.

Special Terms: Candidate must be willing and able to work on a contract-to-hire basis for a minimum 6-month term.

Preferred Qualifications

Direct experience supporting Accela Automation or similar government land management/permitting systems.

Familiarity with mobile application solutions (Android/Apple) or local government workflows.

skills:

.NET,ASP.Net,Application Systems,database backups,application logic,business applications,business systems,C#,C# programming,Programming,Crystal Reports,data extraction,database querying,Database Tools,custom integrations,XML,HTML,Computer Science,Information Technology,Automation platform,internet technologies,Visual Studio,mobile application,Oracle,development tools,relational