P&C Technical Solutions Architect, Manager

PwC
Cleveland, OH, United States
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$99,000.0 - $232,000.0
Working hours
Regular working hours
Job source

Tech stack

Business Analytics Applications Data Analysis Business Process Modeling Information Systems Systems Architecture Information Technology Data Analytics Guidewire

Job description

As a P&C Technical Solutions Architect you will lead client support work within our Advisory practice, bringing together operations consulting and customer service knowledge to help clients improve service operations, streamline processes, and introduce technology-enabled service models. In this Manager role, you will guide teams, coach junior staff, and take ownership of workstreams that support property and casualty insurance organizations with underwriting support, policy administration, claims, and servicing activities.

In this role at PwC, you will shape delivery across multiple priorities, review work for accuracy and consistency, and help teams address complex issues with clarity and sound judgment. You will also use your business knowledge and technology perspective to identify opportunities, communicate with stakeholders, and contribute to service improvement efforts across Guidewire and other industry platforms.

Responsibilities

  • Leading P&C technology solution design efforts across customer service and policy administration workstreams
  • Managing client engagements by translating business needs into system architecture, configuration, and deployment activities
  • Guiding teams through application analysis, solution mapping, and implementation planning for Guidewire and non-Guidewire platforms
  • Coordinating functional and technical discussions to align service models, workflows, and data requirements with insurance operations
  • Reviewing solution deliverables, identifying gaps, and driving issue resolution across project timelines and workplans
  • Mentoring team members in system design, process redesign, and issue analysis to strengthen delivery capability
  • Leveraging business data analytics, customer insight, and process modeling to inform technology recommendations
  • Supporting service delivery transformation by improving automation, digital tooling, and customer experience capabilities, * Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Biology/Biomedical Sciences, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Financial Mathematics/Quantitative Finance, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Project/Technology Management, Psychology/Social Psychology, Risk Management/Insurance
  • Demonstrating P&C insurance operations knowledge across underwriting and claims
  • Applying Guidewire or other insurance platform implementation experience
  • Managing client-facing workstreams across policy administration and servicing
  • Coaching teams through process redesign and service delivery improvement
  • Utilizing data analytics to identify operational opportunities and trends
  • Validating quality, timelines, and deliverables across concurrent projects

Requirements

What You Must Have

  • At least a Bachelor’s degree
  • At least 5 years of experience

Benefits & conditions

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual’s skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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