Datacenter Operations Engineer (Shifts)

Join a global cloud provider and take your career to the next level in datacenter operations! We are looking for a Datacenter Operations Engineer to support our growing infrastructure in Haarlem. This hands-on role focuses on server hardware, installations, and troubleshooting, ensuring smooth operations for our customers.

As part of our 24/7 shift-based team (morning, evening, and night shifts), you will work closely with the Technical Support team with a focus on promptly restoring services for our customers.

What is the role about?

• Take ownership of all incidents, outages, and service disruptions in the Data Center
• Perform troubleshooting, root cause identification and hardware replacements ensuring resolution in accordance with Service Level Agreements
• Coordinate with different teams in order to restore services for customers and ensure seamless datacenter operations
• Conduct planned hardware replacements, modifications and relocations
• Support projects and new server deliveries in collaboration with other teams

You have a solid IT background, understand datacenter environments, and are available to work in a fixed shift rotation.

• Hands-on experience with server hardware (Dell, HP, or Supermicro preferred)
• Knowledge of Linux and Windows operating systems
• Experience with server troubleshooting
• Basic knowledge of networking concepts
• Ability to communicate effectively both internally with different teams and departments as well as with customers
• A problem-solving mindset with a proactive approach
• Ability to prioritize and work effectively under time pressure and while juggling multiple tasks
• Driver’s License and eligibility to work in the Netherlands

• Shift allowance
• Participation in annual company bonus scheme and company pension
• Internet allowance and travel allowance
• Lease bike plan
• 25 days of paid time off (and the option to buy or sell up to 5 more days)
• Free lunch, parking, and fresh fruit provided when in the office
• Access to the Leaseweb Academy, a personalized learning platform offering a variety of studies, (Dutch) courses, and trainings
• Fun events year-round - from virtual pub quizzes to summer parties, company runs, quarterly hackathons and much more
• Monthly after work drinks
• A multicultural work environment (our colleagues are from over 60 countries!) in a company where you can truly make a difference