Manufacturing Solutions Engineer

As the primary point of contact for our clients, you will manage end-to-end customer projects from the initial intake call through to final invoicing. You’ll represent our brand across all client communications, providing professional, solutions-oriented service. Internally, you will collaborate closely with the team to coordinate project schedules, oversee execution, and ensure deadlines are met. On the technical side, you will assist with design decisions, conduct product research, verify that custom deliverables meet specs, and actively support hands-on tasks including quality control and component procurement.

What you’ll do

• Own projects start to finish: intake, schedules, deliverables, status updates, handoff.
• Be the customer’s main contact: answer client calls, reply to messages, and occasional video meetings.
• Manage leads: Log and follow up on inbound leads.
• Support design and technical decisions: prepare options and recommendations, and run prototype prints.
• Keep CRM, project files, and invoices up to date on the company software.
• Team coordination: assign and track tasks so customer commitments are met.
• Source materials, parts, and services for customer jobs.
• Other reasonable duties within the scope of the role.

• Bachelors degree in Engineering or a similar discipline.
• Strong written and verbal communication.
• Daily fluency with AI tools (drafting, research, analysis, documentation).
• Attention to detail and proven ability to own a project from start to finish and coordinate others.

Nice to have

• CAD, 3D printing or prototyping, CRM experience, basic photo/video skills.

• Base Salary plus 1-2.5% commission on closed deals

Hybrid work and commissions may be offered after the probationary period based on individual performance and meeting key deliverables.

Snap Engineering Group is a growing company performing end-to-end 3D printing manufacturing. We cover design consulting, DFM, rapid prototyping, production, assembly, fulfillment, and drop-ship.