DVB Cleared L3 Wintel & VDI Support Engineer

Deliver Level 3 WINTEL & VDI support for secure operational environments within core hours (8am-5pm) Manage and resolve incidents escalated from Level 3, collaborating with OEMs, functional teams and resolver groups Install, configure, deploy and maintain third-party software and services tied to system operations Maintain external messaging interface services Onboard, build where needed, and update system nodes Apply and manage system updates, including GAL replication and WSUS patching to assure classified system integrity Implement Level 3 WINTEL changes onto system hubs Support system upgrades through infrastructure development and testing Contribute to Knowledge Articles (create, review, retire) and follow build/support publications and work instructions Support service redesign work in conjunction with the SDA service where required Use documentation (SOIs, system administration guidance and node materials) to carry out Level 3 build and maintenance tasksWhat you’ll bring

If you’re a senior infrastructure professional who enjoys owning incidents end-to-end and keeping secure, live systems running, this is a role where your expertise truly matters. Hiring for a reputed client, you’ll support operational deployable classified systems on-site in Corsham-helping deliver reliable services, resolve escalations, and keep technology integrity at the centre., Strong Microsoft Windows Server experience (##########6 or later) Confidence troubleshooting and supporting Active Directory and Group Policy management Experience with incident management and problem ownership in live operational environments Strong networking understanding supporting infrastructure services Solid PowerShell and other scripting capability Experience using SCCM/MECM (management and troubleshooting) Ability to create and maintain accurate technical documentation Knowledge of patching and update processes for secure environments A dependable, solutions-focused approach-comfortable working across teams to drive fixes throughIf you’re ready to bring your senior WINTEL/VDI expertise to a high-impact, secure environment, we’d love to hear from you. Apply now and take the next step with a trusted client.