Associate IT Support Specialist
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Role details
Tech stack
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Job description
Provides frontline IT support by troubleshooting technical issues, repairing and maintaining devices, installing hardware and software, supporting basic audio-video technology, documenting service tickets, meeting SLAs, and coordinating with vendors and enterprise IT teams. The role also performs preventive maintenance, follows operational procedures, and supports projects. Candidates need desktop support experience, foundational networking and security knowledge, operating-system familiarity, and one qualifying IT certification., * Communicates with consumers to provide solutions to technical problems.
- Supports audio-video technology at a basic level.
- References centralized AIT Field Operations knowledge bases.
- Performs basic level repairs for company devices.
- Works with designated information technology vendors for support.
- Meets the standard service level agreement (SLA) for incidents and requests.
- Leads projects and special initiatives within allotted timeframes.
- Follows and maintains AIT standard operating procedures for field operations.
- Performs preventive maintenance on authorized company devices.
- Works with enterprise AIT technical and business support teams as required.
- Installs consumer-based hardware and software on devices and operating systems.
- Provides detailed descriptions within internal service ticket system.
- Follows AIT standards for devices and software.
- Performs other duties as assigned., Serve as a trusted advisor to behavioral health providers: review financial reports, prepare budgets/forecasts, analyze KPIs, provide technical accounting support, identify operational improvements, lead US and offshore teams, and coach staff to ensure high-quality client deliverables. Top Skills: Bill.ComNetSuiteQuickbooks OnlineSage Intacct Wipfli
Manager, Accounting Advisory - Behavioral Health Industry
19 Minutes Ago Remote or Hybrid United States 107K-160K Annually Senior level 107K-160K Annually Senior level Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Serve as a trusted advisor to behavioral health providers by reviewing financial reporting, preparing budgets/forecasts, analyzing KPIs, providing technical accounting support, identifying operational improvements, leading US and offshore engagement teams, and coaching staff to ensure high-quality deliverables and client service. Top Skills: Bill.ComNetSuiteQuickbooks OnlineSage Intacct Wipfli
Requirements
- Basic working knowledge of various Internet Browsers. [Required]
- Familiarity with Microsoft Office suite. [Required]
- Familiarity with current Microsoft and Mac operating systems. [Required]
- Basic familiarity with device imaging processes. [Required]
- Basic knowledge of mobile devices hardware. [Required]
- Familiarity with projects and time tracking. [Required]
- Demonstrates effective technical troubleshooting and problem-solving skills, with some supervision. [Required]
- Basic knowledge of workstation management software. [Required]
- Familiarity with common peripherals and accessories. [Required]
- Basic working knowledge of best IT security practices. [Required]
- Basic understanding of IT network hardware, software, and general concepts. [Required]
- Experience working in a Healthcare environment. [Preferred]
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Experience working in a consumer centric environment. [Preferred] Education:
- High School Grad or Equiv [Required]
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Associate [Preferred] Field of Study:
-
in computer technology Work Experience:
- 1+ experience in the desktop environment. [Required] Licenses and Certifications:
Must have ONE of the following valid IT related certifications:
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Cisco CCNA
- ISC2 CC
- AWS Certified Cloud Practitioner
- Microsoft 365 Certified: Endpoint Administrator Associate
- Microsoft Certified: Fundamentals series (Azure Cloud, AI, Data, Security etc.)
Benefits & conditions
- Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
- Paid Time Off from Day One
- 403-B Retirement Plan
- 4 Weeks 100% Paid Parental Leave
- Career Development
- Whole Person Well-being Resources
- Mental Health Resources and Support
- Pet Benefits, Remote or Hybrid United States 80K-108K Annually Senior level 80K-108K Annually Senior level Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Supports revenue forecasting, budgeting, financial modeling, variance analysis, and recurring reporting across utilization, realization, WIP, AR, margins, backlog, and staffing metrics. Partners with accounting, billing, and business teams on close processes, M&A integration, reporting controls, dashboards, and revenue performance insights. Provides recommendations to finance and business leaders to improve planning, identify revenue leakage, and manage cash conversion risks. Top Skills: Excel
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
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- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
About the company
Joining AdventHealth is about being part of something bigger. Itβs about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
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