Functional Manager exam systems

Do you want to contribute to the quality of our education by further professionalizing the exam organization? As a functional manager for exam systems, you collaborate closely with education and other IT/IV teams to ensure a stable and scalable exam process. Together, we make secure and flexible examination possible for the entire university.

About the team

You will be part of the Assessment Support team within the Education Area of Library & Information Services (LIS). The team is part of the IT service department, but you will also work very closely with educational (service) departments and colleagues. The goal of Assessment Support is to translate all needs in the field of examination into working digital solutions. This means that you will not only manage systems, but also actively support the design and development of exam processes.

The team manages several systems that are part of the overall exam chain:

• 2 exam systems for creating and taking digital and on-paper exams;
• 2 systems for securing student laptops during digital exams;
• And 1 proctoring system to facilitate students that take an exam abroad.

These systems are integrated and require careful management and cooperation with many different stakeholders.

What you will do

As a functional manager, you play a crucial role in maintaining and professionalizing exam systems & processes, and ensuring its continuity. You make an important contribution to a future-proof and scalable exam chain.

As part of the assessment support team, you will:

• Assess, test and supervise changes and releases of the exam systems
• Ensure stable and scalable operation of exam systems
• Develop and maintain golden images for exams in Azure AVD
• Solve issues with Azure AVD during exams
• Take the lead in collaboration with end users, support staff and suppliers
• Standardize and optimize exam processes, even when things are unclear
• Contribute to the further growth and adoption of new exam formats within TU/e

What a day could look like

You start your day with coffee and a catch-up with colleagues before investigating an exam incident from Friday. After discussing your findings during the Daily Scrum, you wrap up the investigation and update the exam coordinator. The rest of the morning is spent testing keyboard layouts to solve issues caused by foreign keyboards., * A pre-employment screening (e.g. knowledge security check) can be part of the selection procedure. For more information on the knowledge security check, please consult the National Knowledge Security Guidelines.

• Important for non-EU applicants: Please be aware that for this position, specific residence permit requirements apply. If you are a non-EU national, you may not be eligible to legally work in this role under current Dutch immigration regulations. We strongly advise you to contact our Staff Immigration Team (staffimmigration@tue.nl) before applying to check your eligibility and to receive further guidance.
• Please do not contact us for unsolicited services.

• HBO/WO work and thinking level
• 3+ years of experience in a technical and/or educational work environment
• Professional written and spoken communication skills in Dutch and English
• Proactive and pragmatic work attitude, both independently and in a team
• Proven ability to easily master new technology
• You are able to provide independent advice and substantiate your choices
• You are capable of weighing up interests and communicating them clearly
• Experience with working with API’s and Azure AVD and/or workplace management is a plus

• Salary in accordance with the Collective Labour Agreement for Dutch Universities, scale 9/10, ranging from €3.873,- to €5.760,- gross base salary per month (full-time), depending on your knowledge and experience.
• In addition to your base salary, you will receive an 8% holiday allowance and an 8.3% year-end bonus, both calculated based on your annual gross base salary.
• Generous leave options: a standard 29 days (based on a 38 hour working week) per year that you can increase to 41 days by working two hours more per week (flexible working hours). This is prorated if you work part-time.
• As a TU/e employee, you participate in the ABP pension scheme, providing retirement pension and pension benefits for surviving dependents and occupational disability. TU/e pays 70% of the pension premium, while employees contribute the remaining 30%.
• A favorable arrangement for more holidays or a sabbatical.
• A selection model for additional fringe benefits.
• Working hours in consultation for an optimal work-life balance.
• Unlimited access to the modern on-campus TU/e Student Sports Center at an exceptionally affordable rate.
• We support your wellbeing with free 24/7 access to OpenUp, providing you and your family with mental health support, expert guidance, and online training.
• Scope for your talent with advancement prospects and excellent development opportunities such as mentoring, workshops and coaching.
• Partially paid parental leave and reimbursement for commuting expenses, working from home and the internet.

Are you an enthusiastic and curious professional with a passion for education? We are looking for you! At the TU/e, scientists and students continuously create the unthinkable. The strength of the IT landscape is their key to success and, hence, so are you. These creative minds expect you to offer them a solution for tomorrow that doesn’t exist today. Together we are building the high-performance backbone that this epicenter of science and technology demands., We are a leading international university where scientific curiosity meets a hands-on mindset. We work in an open and collaborative way with high-tech industries to tackle complex societal challenges. Our responsible and respectful approach ensures impact - today and in the future. TU/e is home to over 13,000 students and more than 7,000 staff, forming a diverse and vibrant academic community. Discover what Light Up means to TU/e in our short company video.

Our university is located in Brainport Eindhoven - a world-leading tech region with more than 7,000 high-tech companies and strong R&D activity. Known for breakthroughs in AI, photonics, semiconductors and advanced manufacturing, Brainport is a place where technology serves people and society. Learn more about the Brainport region here.