Product Owner

Reporting to the Product Director, you’ll help shape product priorities and turn roadmap direction into clear, actionable work for the development team.

You’ll bring together customer insight, commercial goals and technical input to decide what matters most - and help the team understand why. You’ll work across discovery, delivery and release, assessing whether the changes we make achieve their intended outcomes.

This role will suit someone who enjoys working closely with customers and developers, making practical decisions and adapting as a growing business evolves.

What you’ll do

Shape priorities and keep delivery focused

• Work with the Product Director to develop and refine the roadmap.
• Own and prioritise the backlog, balancing customer value, commercial impact, technical needs and delivery effort.
• Make trade-offs clear and explain the reasoning behind priorities.
• Give the development team the context and clarity they need to deliver effectively.

Bring customer needs into product decisions

• Gather insight from customers, partners and internal teams.
• Facilitate discovery sessions to understand problems and explore potential solutions.
• Balance opportunities across the wider product with commitments to key customers.
• Define what success looks like and use feedback and available data to assess results.

Support quality from discovery to release

• Write clear user stories and acceptance criteria.
• Lead backlog refinement and contribute to sprint planning.
• Work with the team on testing, user acceptance testing and release readiness.
• Improve how we discover, prioritise and deliver product changes.

• Experience as a Product Owner in a SaaS environment.
• Evidence of taking features or improvements from discovery through to release.
• Sound commercial judgement, with the ability to explain the value of a priority and the trade-offs involved.
• Experience balancing competing customer and business needs.
• Confidence working with technical and non-technical colleagues.
• A practical approach to agile delivery, including writing user stories and acceptance criteria.
• Experience with tools such as Azure DevOps.

CSPO or an equivalent certification would be welcome, but isn’t essential.

Help shape the next stage of growth for PatientComms, a SaaS platform used by thousands of healthcare professionals.

At Dataphiles, we build software that makes patient communication simpler, smarter and more human. Our platform, PatientComms, helps dental practices across the UK save time, improve efficiency and deliver better patient experiences.

We’re a team of ten, expanding into new healthcare markets while delivering a significant development programme for one of our largest customers. We’re looking for a commercially minded Product Owner to help turn these opportunities into focused, valuable product improvements., You’ll join a small, growing team where your decisions and ideas can make a visible difference.

With an established product, new markets to explore and a significant customer development programme underway, you’ll have the opportunity to influence what we build and how we deliver it.

You’ll also be working on software that helps healthcare teams communicate more effectively with their patients every day.

What you’ll get

• £45,000-£55,000 salary.
• Hybrid working, with three days per week in our Otley office.
• 25 days’ holiday plus bank holidays.
• Private healthcare.
• A supportive, ambitious team.
• Pizza Wednesday.

If you enjoy turning customer problems and commercial priorities into useful software, we’d love to hear from you.

Pay: £45,000.00-£55,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Private medical insurance