Senior IT Technician

• Make a real impact - our client’s success is our success, and you drive both
• Diverse technical exposure - legacy systems to cloud platforms
• Continuous learning - support for development and professional certifications
• Flexible working - we trust you to deliver
• No corporate nonsense - just focus on delivering value
• Growth opportunities as we expand

Reality Check

This isn’t a clock-in, clock-out job. Sometimes you’ll be elbow-deep in a server migration at 7PM. Sometimes you’ll onboard a network that looks like spaghetti. But we pay fairly, recognise hard work, and make sure you have downtime (and a lab to tinker with).

We need you to hit the ground running - no extensive training on the basics and fundamentals. If you’re ready for anything from Windows Server 2012 migrations to cutting-edge automation, we want to hear from you. That said, you don’t need to know everything - but you need to be willing to learn!

• 3-5 years in an MSP or similar fast-paced setting
• Expert troubleshooting - no hand-holding required
• Windows mastery from 7 to 11, and Server 2012-2022
• Command line fluency
• Networking fundamentals: TCP/IP, subnetting, VLANs, routing
• Azure & M365 administration: Exchange Online, SharePoint, Teams, Intune
• Virtualisation Experience (Hyper-V, Proxmox, XCP-ng)

The Personality Bit

• Self-starter: take initiative and drive projects independently
• Problem solver: complex challenges energise you
• Excellent communicator: with engineers and CEOs alike
• Team player: we all pitch in; no egos here
• Curious: always learning, always improving

Nice-to-Haves (Make You Stand Out)

• PowerShell scripting (not just pasting cmdlets, real scripts)
• Python, Bash, or other automation
• Infrastructure as Code (Terraform, ARM)
• Veeam Backup & Replication
• PowerAutomate, n8n or similar workflow automation
• PowerApps, or similar rapid application development tools
• Web server admin (IIS, Apache, Nginx, Plesk, cPanel)
• Modern web tech knowledge
• Database admin (MySQL, MSSQL, PostgreSQL)
• Legacy system experience (even XP for those manufacturing)
• Linux server admin
• Containerisation (Docker, Kubernetes)
• Advanced networking (BGP, OSPF, RSTP)
• Storage (SANs, NAS, TrueNAS)
• Vulnerability scanning and remediation
• Security frameworks (Cyber Essentials, ISO 27001)
• VoIP (Asterisk, 3CX, Teams Voice)
• RMM/PSA tools (HaloPSA, N-Central)

If you’ve made it this far and thought, “finally, a job that’s right for me”, send us:

• Your CV
• A cover letter that shows who you are
• Your proudest technical moment - whether that’s an elegant fix to an inelegant problem, a disaster averted, or a home lab setup that would make r/homelab jealous

Job Types: Full-time, Permanent

Pay: From £40,000.00 per year

We’re a Managed Service Provider in Bournemouth, delivering IT solutions with a personal touch. Our close-knit team thrives solving complex challenges and forging long-term partnerships with clients. As we grow, we’re searching for a senior technical specialist who shares our passion for technology and excellence.

What You’ll Be Doing

The Technical

• Escalation hero: Take ownership of complex technical problems that need expertise and creative solutions.
• Infrastructure architect: Design and deploy solutions across Windows Server, Azure, M365, and more.
• Automation enthusiast: If you do something twice, you can’t wait to automate it - PowerShell, n8n, whatever it takes to make your life, our clients lives, and the lives of your workmates that little bit smoother.
• Technology shapeshifter: Databases, web servers, virtualisation, cloud migrations, firewalls, VPNs, storage arrays, VoIP systems and switches - you thrive on variety.
• Backup guardian: Architect and maintain backup strategies, because hope is not a backup plan.

The Human

• Translate geek to human: Explain technical concepts so clients understand them.
• Technical leadership: Mentor and guide the team, encouraging continuous learning.
• Document like a pro: Create and maintain clear, practical documentation.
• Strategic thinker: Shape technical strategy and influence the future of client IT infrastructure.