Business Intelligence Analyst

Being part of Cambridgeshire Fire and Rescue Service (CFRS) isn’t just about fighting fires - it’s also about making a difference through innovation, technology and collaboration. We’re looking for a skilled and motivated Business Intelligence Analyst to turn data into insight that informs decision-making across the Service. You’ll work closely with operational teams, professional support, managers and senior leaders, providing analysis, reporting and intelligence that helps shape strategy, improve performance and support better outcomes for our communities. If you’re looking for a role where you can make a real difference all the while growing your career, CFRS could be the perfect place for you.

About the Role

This isn’t your average analytical role. Every day at CFRS brings new challenges and opportunities to make a tangible difference.

You’ll join an established and highly regarded team that provides business intelligence and analytical support across the Service. Supporting both operational and corporate functions, we deliver the data, reporting and insight that helps shape decisions at every level of the organisation.

Working in a fast-paced environment, you’ll contribute to a diverse range of activities, from producing performance reports and responding to information requests to supporting service planning, organisational change and strategic projects. You’ll work extensively with SQL Server Management Studio, reporting tools and analytical techniques to identify trends, investigate emerging issues and provide evidence-based recommendations.

This is an exciting opportunity to apply your analytical skills in a varied and rewarding role, helping shape decisions that support a service dedicated to keeping communities safe.

We’re looking for someone who is naturally curious, enjoys solving problems and is passionate about turning data into meaningful insight. You’ll be confident engaging with stakeholders across all levels of the organisation, taking the time to understand their requirements and translating complex information into clear, actionable outputs.

You will be comfortable working independently, managing competing priorities and taking ownership of analytical work from initial discussions through to delivery. Strong communication skills, attention to detail and a collaborative approach are essential.

We would also like to see that you have the following:

• A proven ability to confidently use SQL to query, compile and extract data from databases independently
• A proven ability to confidently use SQL Server Reporting Services (SSRS) or other business intelligence tools
• Understanding of risk/community modelling tools and application in service planning environment
• Understanding of datasets and their application in a service planning environment
• Excellent analytical skills, and proven ability to collect and report on data using relevant and appropriate statistical or analytical techniques
• Experience of interpreting risk data and information and identifying trends
• Ability to communicate complex information, both orally and in writing, in a clear, concise and articulate way to a wide range of audiences
• Experience of SSMS database structures to enable you to extract and collate data using a variety of functions (views, stored procedures etc)., * Do you hold a valid Driving Licence? (*Reasonable adjustment will be made for those candidates who may have a disability under the Equality Act 2010. However, it is essential that the successful candidate can travel to any part of the county when required)

• 28 days annual leave (plus bank holidays), increasing with long service
• Competitive pension scheme
• Family-friendly policies, including flexible working
• Free on-site parking (site-specific)
• Access to Blue Light Discounts at hundreds of retailers and events, * Company pension
• Cycle to work scheme
• Employee discount
• Employee mentoring programme
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay
• Store discount

At CFRS, our people are our greatest strength. We take pride in our culture of inclusivity, collaboration, and professional development.

A Service that values you: 94% of our employees care about the future of CFRS 88% are proud to work for CFRS 78% would recommend CFRS as a great place to work

A culture that inspires and motivates: 81% our people would still like to be working here in two years’ time 83% feel motivated to give their best every day 82% are satisfied with CFRS as an employer

Opportunities for growth - whether it’s learning new technologies, supporting projects, or gaining industry certifications, we support professional development every step of the way.

A culture of innovation and inclusion - we foster an environment where your ideas matter, and where every individual is valued, included, and empowered to excel.

When You Join CFRS, You’ll Benefit From:

• Career progression and specialist training - Whether you want to develop new skills, gain qualifications, or advance into leadership, we’ll give you the opportunities to grow.
• Health and wellbeing support - Your wellbeing matters. We provide access to mental health resources, an Employee Assistance Programme, and occupational health services to support you throughout your career.