Role details

Contract type

Temporary contract

Employment type

Part-time / full-time

Experience required

1 year minimum

Working hours

Regular working hours

Job source

www.reed.co.uk

Tech stack

Microsoft Windows Artificial Intelligence Apple Mac Systems Cyber Security Identity and Access Management Runbook Software Deployment Microsoft InTune Apple Business Manager Zendesk

Job description

• Take ownership of the existing IT function, ensuring smooth day-to-day operations and a structured handover.
• Manage the macOS device estate using Microsoft Intune, including configuration, patching, application deployment and compliance.
• Administer Apple Business Manager and VPP, supporting automated enrolment and zero-touch provisioning.
• Manage Microsoft 365 and Entra ID, including SSO, MFA, Conditional Access, licensing and access controls.
• Oversee joiner, mover and leaver processes, including user access and device allocation.
• Manage IT support through Zendesk, including ticket triage, SLAs, escalations and user onboarding/offboarding.
• Maintain IT documentation, runbooks, asset registers and software inventories.
• Support security compliance activities, audit evidence and customer security reviews.
• Identify opportunities to improve efficiency through automation and AI-driven solutions.

Requirements

• Experience managing an internal IT function, ideally within a start-up, scale-up or growing business.
• Strong hands-on experience with macOS, Microsoft Intune and endpoint management.
• Familiarity with Apple Business Manager, VPP and zero-touch provisioning.
• Strong knowledge of Microsoft 365, Entra ID, SSO, MFA and Conditional Access.
• Experience with IT support, access management, device lifecycles and onboarding/offboarding.
• Understanding of IT security frameworks, compliance and audit requirements, ideally ISO 27001.
• Excellent documentation, troubleshooting and service-delivery skills.
• Proactive and comfortable taking ownership, improving processes and working independently.
• Interest in automation and AI-first ways of working., * Apple

Benefits & conditions

• Minimum 6-month contract.
• Part-time
• Contract rate to be confirmed and dependent upon experience, qualifications or training.

About the company

• Growing, venture-backed technology business with an international presence.
• Collaborative, fast-paced environment offering the opportunity to take ownership of the IT function.
• London-based, hybrid working.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.reed.co.uk

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