AI Platform Specialist Solution Architect

The Red Hat North America Technology Sales team is looking for an AI Platform Specialist Solution Architect (SSA) to join our team. This position assumes a crucial role in providing expert deep technical sales support for the seamless execution of Go-To-Market (GTM) strategies related to Red Hat AI within North American Your primary focus will be to remove organizational, technical, and competitive blockers of adoption within key accounts to become the preferred AI platform for workloads and applications across the business and help our customers leverage their proprietary data to gain a sustainable advantage over their competitors by helping them train, build, and manage applications that rely on these models.

You will need to be able to confidently articulate our value proposition to leadership, data scientists, developers, and IT teams within the account. This will entail technical architecture walk-throughs, business-value conversations, customer-facing technical workshops, and implementation of best practices in AI systems implementation and design.

You will work closely with the AI business unit and engineering, helping to test, document, and demonstrate cutting-edge features. You will also work in close collaboration with Red Hat customer sales, Customer Success, Consulting Services, and partner teams to ensure a highly positive customer experience.

What you will do:

• Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to drive Red Hat AI within new and existing customer accounts
• Plan, design, and execute AI systems with customers having the ability to architect and build data pipelines, ML pipelines, and ML training and serving approaches leveraging additional support and resources from Red Hat as required
• Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific AI solutions to drive adoption of Red Hat AI
• Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams
• Work closely with the AI business unit and engineering teams, providing a market feedback loop on the product and solutions
• Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc, Consumer Web * eCommerce * Information Technology * Retail * Software * Analytics * App development Leads state and local government affairs across Western markets, including lobbying, policy strategy, legislative and regulatory monitoring, stakeholder engagement, and relationships with policymakers, trade associations, consultants, and community groups. Partners cross-functionally to align advocacy with enterprise priorities, analyzes policy impacts, manages multiple jurisdictions and initiatives, and serves as a subject matter lead on priority retail policy issues. CrowdStrike, Build agentic AI workflows and platforms that automate software development lifecycle activities, including code generation, review, testing, and release. Improve context grounding, model routing, observability, benchmarking, and cost efficiency for LLM-powered engineering tools. Partner with engineering teams to identify workflow friction and promote responsible AI adoption. The role requires backend and platform engineering experience, LLM-agent infrastructure expertise, Kubernetes experience, and proficiency in Go or Python. Top Skills: A/B TestingAi Coding Agent FrameworksEntity ResolutionEvent PipelinesGoKnowledge GraphsKubernetesLarge Language ModelsLlm Agent InfrastructureObservability ToolingPython, CrowdStrike

• Kubernetes & Container Platform Expertise: 4+ years of hands-on experience architecting, deploying, and managing production-grade containerized environments, with deep technical expertise in Kubernetes. Solid understanding of cluster operations, software-defined networking, persistent storage, and cluster security.
• Infrastructure for AI/ML Workloads: Proven experience configuring, optimizing, and scheduling containerized workloads on Kubernetes, specifically involving specialized hardware resource management (such as GPU scheduling, NVIDIA Operators, or Multi-Instance GPU configuration).
• Practical experience in one of the following areas:

• Machine Learning Use Case Development, including: o building AI applications (e.g., deep learning, LLM/RAG, NLP, computer vision, or pattern recognition). o Practical experience with a statistical programming language (e.g., Python), applied machine learning techniques, and using OSS frameworks (e.g., TensorFlow, PyTorch).

• Machine Learning Operations design, including: o Previous successful experience in AI systems design, with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.

• Experience with CI/CD solutions in the context of MLOps and LLMOps including automation with Infrastructure as Code (IaC) solutions (e.g. Ansible).
• Experience delivering technical presentations and leading business value sessions.
• Executive presence with public speaking skills

Nice to have:

• Computer Science or similar degree
• Previous experience as a sales engineer, technical sales, or similar role preferably at an enterprise software company, a SaaS company, or Systems Integrator
• Previous experience as an implementation consultant for AI solutions
• Previous experience in Machine Learning Use Case Development and Operations experience
• Industry vertical experience with Data Science projects. i.e. - expertise in FSI, medical, defense, and intelligence verticals
• Community brand in volunteer tech communities like AI Users Group or open-source projects

Remote 3 Locations 172K-275K Annually Senior level Remote 3 Locations 172K-275K Annually Senior level Provides deep technical sales support for Red Hat AI, helping enterprise customers design, deploy, and adopt AI platforms. Architects Kubernetes-based AI systems, GPU-enabled workloads, data and ML pipelines, and model training and serving environments. Leads technical workshops, proofs of concept, presentations, business-value discussions, and customer advocacy. Collaborates with engineering, sales, consulting, customer success, and partners to validate solutions, provide product feedback, and drive AI adoption. The summary above was generated by AI, The salary range for this position is $172,020.00 - $275,360.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications., Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience., * Comprehensive medical, dental, and vision coverage

• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village., Remote or Hybrid USA 195K-290K Annually Expert/Leader 195K-290K Annually Expert/Leader Cloud * Computer Vision * Information Technology * Sales * Security * Cybersecurity Leads the Cloud Detection Platform organization, strategy, architecture, roadmap, and multiple engineering teams. Owns large-scale detection engines, content delivery infrastructure, reliability, latency, cost, SLOs, capacity, and quota management. Drives unified detection architecture, safe content deployment, testing, observability, and cross-functional roadmap execution while managing organizational planning, talent development, and operational excellence. Top Skills: AICloud ComputingDistributed SystemsQuery EnginesSearch EnginesSIEMStreaming Systems

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