Cyber Security Analyst

• Monitor and investigate alerts across Microsoft 365, Sophos and other security platforms used in internal and client environments
• Investigate security incidents, support containment, remediation and recovery, escalate significant incidents, and support major incident response
• Maintain security documentation and contribute to improving our internal security posture through remediation support, control implementation and evidence gathering
• Review vulnerability scan results, validate findings, identify false positives, track remediation, work with Service Desk and Infrastructure teams to reduce risk, and produce regular vulnerability posture reports
• Review Microsoft Secure Score, Defender, Entra ID, Intune and Conditional Access recommendations
• Support Microsoft 365 security improvements across internal and client environments
• Investigate Microsoft 365 security alerts, identity risks and configuration issues
• Assist with MFA, Conditional Access, Defender, Intune and endpoint security initiatives
• Act as a technical security escalation point for Service Desk, Infrastructure, Account Managers and clients
• Support QSRs, vulnerability management, exception handling and security improvement activity

Technologies:

• Cloud
• Support
• Microsoft 365
• Security
• Office 365

• Experience working in an MSP, multi-client technical support, infrastructure or security administrator role
• Practical experience using security platforms, including Microsoft 365 security tools and Sophos, to investigate alerts, respond to issues and improve security posture
• Experience investigating security incidents, suspicious activity, phishing, malware, account compromise or similar scenarios
• Experience supporting security hardening, configuration improvement, vulnerability management, patching, remediation tracking or control implementation
• Strong troubleshooting skills across user, endpoint, identity, email, cloud and client configuration scenarios
• Curiosity and initiative to investigate unclear security issues and follow them through to practical outcomes
• Ability to communicate technical risks clearly to Service Desk, Infrastructure, Account Managers and clients
• Strong documentation skills, including evidence gathering, investigation notes, exceptions, remediation records and review dates
• Threat investigation, security improvement delivery, escalation judgement, evidence and documentation discipline, Service Desk enablement, client advisory support, operational ownership, prioritisation under pressure, a pragmatic security mindset and continuous learning

We are recruiting for a Cyber Security Analyst role in Abingdon, with a salary of £37,000-£45,000. The role supports security services across internal and client environments. Benefits include 25 or more days of holiday, increasing with service, plus bank holidays; flexible working with work-from-home incentives; a Bupa Cash Plan; electric vehicle and cycle schemes; discounted gym membership; a paid charity day; and car parking. Planet Recruitment is the recruitment agency for this posting and states that it is an Equal Opportunities Employer.