Clinical Governance/Compliance Manager

We are looking for an experienced Clinical Governance and Compliance Manager to lead our quality, safety and regulatory compliance work. You will make sure our services meet CQC standards and keep improving. You will work closely with the Registered Manager, clinical leads and service managers to embed a culture of safety, accountability and learning., * Lead and develop the organisation’s clinical governance framework, aligned with CQC’s Single Assessment Framework and the Fundamental Standards

• Plan and deliver a programme of clinical and quality audits (including medication, care planning, infection prevention and control, and record keeping), with action plans followed through to completion
• Oversee incident, accident and near-miss reporting, lead investigations and root cause analyses, and share learning across teams
• Monitor safeguarding concerns and support compliance with safeguarding, Mental Capacity Act and duty of candour requirements
• Write, review and maintain clinical and compliance policies and procedures
• Prepare the organisation for CQC inspections and lead on evidence gathering, provider information returns and regulatory notifications
• Track complaints, compliments and service user feedback, and identify trends and improvement opportunities
• Produce governance reports and KPI dashboards for senior leadership and the board
• Monitor staff clinical competencies, training compliance and delegated healthcare tasks
• Support compliance with information governance requirements, including the Data Security and Protection Toolkit
• Chair or contribute to governance, quality and risk meetings

Essential

• Proven experience in clinical governance, quality assurance or compliance within health or social care
• Strong working knowledge of CQC regulations, the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, safeguarding and the Mental Capacity Act
• Experience leading audits, investigations and quality improvement initiatives
• Excellent report writing, data analysis and communication skills
• Confident working with staff at all levels and challenging practice constructively
• Highly organised, with the ability to manage competing priorities

Desirable

• Registered Nurse (NMC) or other registered healthcare professional
• Experience in complex care or supported living settings
• Relevant qualification in clinical governance, leadership or quality management
• Experience of a successful CQC inspection, * Bachelor’s (required), * quality assurance in health care: 2 years (required)

• Workplace pension scheme
• Ongoing professional development and training
• On-site parking
• The chance to shape quality and safety in a growing, values-driven organisation

Kope-Medics is a CQC-registered provider of complex care, supported living and community-based services across London. We support people with complex health needs to live safely and independently, and we are committed to delivering care that is safe, effective, caring, responsive and well-led.