IT Infrastructure Engineer

Are you an experienced IT Infrastructure Engineer ready to take your technical expertise to the next level?

We’re looking for a proactive, hands-on IT Platforms Engineer to join a busy technical team, taking ownership of third-line support, maintaining critical infrastructure and driving continuous improvement across a complex IT environment.

This is an opportunity to work on varied technical challenges, deliver meaningful projects and play a key role in keeping essential services running smoothly.

The Role

• Take ownership of 3rd line escalations, troubleshooting complex issues through to resolution.
• Maintain, monitor and optimise server infrastructure and back-end technology services.
• Manage patching, software deployment, backup and disaster recovery processes.
• Support security, vulnerability remediation and infrastructure compliance.
• Identify opportunities to improve systems, processes and service delivery.
• Deliver infrastructure projects, ensuring changes are tested, documented and implemented effectively.
• Work closely with external technology partners and mentor colleagues across the IT support team.
• Provide on-site technical support for major events on a rotational basis., * Take ownership of a varied, business-critical infrastructure environment.
• Work on technical projects alongside day-to-day engineering challenges.
• Make a tangible impact through service improvements and smarter technology.
• Share your expertise while helping develop other engineers.
• Join a collaborative team where initiative, technical excellence and continuous improvement matter.

Please note: This role requires flexibility to work evenings and weekends on a rotational basis to support scheduled events, alongside travel between multiple sites.

If you’re a technically strong infrastructure professional who enjoys solving problems, improving systems and making technology work seamlessly behind the scenes, we’d love to hear from you.

You’ll bring solid infrastructure experience, a methodical approach to troubleshooting and the confidence to take ownership of complex technical issues.

Essential experience includes:

• Windows Server and Active Directory, including Group Policy.
• SQL Server administration.
• Microsoft 365, Exchange Online, Azure and Entra ID in a hybrid environment.
• Microsoft MECM/SCCM and Intune for patching and software deployment.
• Server virtualisation and enterprise backup solutions.
• Certificate management, PowerShell scripting and network fundamentals.
• Change control, documentation and structured IT service management.

Experience with HPE VM Essentials, HPE GreenLake, Veeam, Linux, Okta or Varonis would be advantageous.