Data Analyst

As Widgit continues to expand, our reliance on data and our ability to understand what it is telling us is becoming increasingly important. As a result, we are looking for a Data Analyst to join us to enable Widgit to develop and support our financial and operational reporting requirements, including revenue management, SaaS metrics, marketing insights and campaigns, and more. Working with the Business Intelligence Manager, you will be transforming complex data from multiple sources including Sage Intacct, Widgit’s Spirit CRM, legacy systems, and various supporting spreadsheets into actionable insights, and providing input into recommendations based on those insights. You will use your experience to create and enhance sophisticated self-service dashboards and visualisations to communicate those insights and supporting data to multiple areas of the business to assist Widgit in making informed strategic decisions. You will collaborate across Widgit departments to support ad-hoc reporting and data access to support detailed analysis and activities in areas such as Customer Success and Business and Product Development., + Develop visualisations and dashboards to effectively communicate insights and accurate business data to users with a range of technical and data knowledge.

• Support month-, quarter- and year-end commercial reporting requirements.
• Continuously enhance and expand upon existing reporting with additional data and views in support of insight discovery and analysis.
• Create and maintain suitable documentation of queries, code and formulae in support of usability, reproducibility and audit requirements.
• Understand and challenge reporting requirements from business users with a range of technical and data knowledge.
• ETL of data from various sources.
• Support and input into the development of the Business Intelligence roadmap.
• Support users of Spirit CRM and other systems in report creation and management.

You will have a foundation of solid experience working with and creating visualisations for commercial data, ideally in a SaaS and/or subscription-based environment. A portfolio of data analytics work demonstrating proficiency in SQL, Python, Power BI data visualisation, and analytical problem-solving would be an advantage. Success in this role consists of the development and publishing of accurate data and related visualisations using suitable methods for data consumers. This includes demonstrating the ability to consistently gather and shape data and reporting requirements from non-technical users and providing guidance and innovation in how to present it back to them., + Intellectual curiosity.

• Attention to detail.
• Excellent communication skills.
• Self-motivated and self-managing.
• Patient and supportive manner.
• Positive attitude.
• Results orientated., + Proficient in data visualisation and dashboard creation in Power BI (including DAX formulae) and Excel.
• Experience in ETL using Python and Power Query (including M Code formulae) to access and work with SQL, MySQL and other data sources.
• Systematic approach to data investigation.
• Talent for identifying patterns and insights.
• Familiarity with cloud platforms and SaaS and subscription analysis metrics.
• Familiarity with CRM-related data and sales funnels and pipelines.
• Familiarity with Sage Intacct is a bonus., + Familiarity with GDPR and PII compliance.
• Commercially aware.
• Reporting and presentation skills.
• Exceptional problem-solving skills.

Jobs at Widgit Software

With a passion for symbols and inclusive communication, Widgit has pioneered educational software for over 40 years. As market and technology leaders of symbol-based software products, we have exciting plans for continued expansion - both in the UK and overseas., Diversity, equity, and inclusion are fundamental to who we are at Widgit. We’re proud to nurture a culture that embraces all walks of life - with staff joining us from university through to retirement age.

From embracing disability and neurodiversity to championing female voices within our leadership team, we’re mindful of diversity when seeking new talent - ensuring everyone feels empowered to reach their full potential.

Meet the people behind the symbols: our team of Widgiteers, by learning Who we are

Our Home in Warwickshire

We believe the right environment makes better work possible. Our Warwickshire office reflects just that: a space that is inclusive, creative and built for collaboration. It is where ideas grow, resources take shape and our team comes together to make it all happen.

With a recent expansion, the office now includes dedicated spaces for focused work, quiet time and collaboration - all in a bright, welcoming setting that supports the way we work best., Diversity, equity, and inclusion are fundamental to who we are at Widgit. We’re proud to nurture a culture that embraces all walks of life - with staff joining us from university through to retirement age. From embracing disability and neurodiversity to championing female voices within our leadership team, we’re mindful of diversity when seeking new talent - ensuring everyone feels empowered to reach their full potential. See our Diversity, Equity and Inclusion Statement. Meet the people behind the symbols: our team of Widgiteers, by learning Who we are Find out more About Widgit.

Our Home in Warwickshire We believe the right environment makes better work possible. Our Warwickshire office reflects just that: a space that is inclusive, creative and built for collaboration. It is where ideas grow, resources take shape and our team comes together to make it all happen. With a recent expansion, the office now includes dedicated spaces for focused work, quiet time and collaboration - all in a bright, welcoming setting that supports the way we work best.