Transformation Analyst

The Iowa Department of Health and Human Services (HHS) is seeking an innovative, creative, and team-oriented professional to join the Bureau of Transformation as a Transformation Analyst. In this role, you’ll support project and change management efforts that help modernize how HHS delivers services across the agency - working at the intersection of business operations and information technology to turn strategic vision into operational reality., Schedule: Full-time, Monday-Friday, 8:00 a.m.-4:30 p.m. This position is largely in-office with the opportunity to work remotely ad hoc, as approved (hours/days may be adjusted to meet agency needs; occasional off-site work and travel, including overnight stays, may be required)

What You’ll Do

• Support the full project management lifecycle across a wide variety of projects aimed at implementing new agency technologies, programs, and processes.
• Plan and implement business systems policies and procedures to standardize the use of technology tools across HHS.
• Partner with Business Systems and Transformation Strategists to shape technical vision, collect and analyze project data, and keep projects on track for scope, schedule, and budget.

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• Translate business needs into detailed service requests.
• Act as a subject matter expert and Business Administrator for a variety of IT systems, including the full suite of Microsoft Office 365 tools.
• Provide consultation on the business use of assigned IT systems, support data and statistical reporting.
• Support Bureau staff through scheduling and other administrative tasks to support the portfolios managed by other team members.

Essential Functions

• Identify and reconcile workflow and processing issues

• Document project progress, quality assurance activities, and continuous improvement efforts
• Perform statistical analysis and visualization within and across projects
• Generate project reports and work products
• Develop training materials and standard operating procedures, and deliver training to Agency staff
• Collaborate with DOM DoIT developers on business needs and serve as a point of contact for technical assistance

• Strong administrative skills with the ability to critically think and make data-driven decisions
• Combined business analysis and information technology background
• Excellent collaboration and communication skills, with experience liaising between business and technical teams
• Ability to analyze trade-offs between strategic vision and operational performance
• Comfort working in a cross-divisional, cross-agency environment, Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.

• All of the following (a and b):
• Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and

• A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• All of the following (a, b, and c):
• One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and
• A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and

• A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience.

• Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you’ll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.