Senior Operator - Inventory Admin Days

As an Inventory Specialist, you will play a key role in supporting both Inbound and Outbound Operations, ensuring inventory accuracy, stock integrity, and operational excellence across the business. You will be responsible for maintaining accurate inventory records, investigating and resolving stock discrepancies, and ensuring compliance with all inventory control processes and standards.

You will contribute to the delivery of operational performance by carrying out a variety of activities that support customer requirements, production targets, and quality expectations, ensuring these are consistently met and, where possible, exceeded. The role requires a high level of attention to detail and a proactive approach to maintaining stock accuracy, driving inventory compliance, and providing cross-functional support to operational teams.

In addition, you will provide day-to-day guidance, motivation, and support to Operators, helping to foster a positive and high-performing team environment. You will also act as a key point of support for the Team Leader, deputising when required and ensuring the smooth running of operations.

Your responsibilities will include:

• Lead, motivate and support operators to achieve customer, production, quality and performance targets.
• Allocate resources and prioritise workloads to ensure shift objectives are completed within required timeframes.
• Operate machinery and complete production tasks in line with Standard Operating Procedures and Work Instructions.
• Maintain departmental service levels and ensure compliance with company procedures, quality standards and organisational requirements.
• Analyse data and produce reports in accordance with SOX and financial controls.
• Resolve basic machinery faults, complete minor maintenance and ensure workstations remain clean and operational.
• Manage the picking and shipping of internal and external customer orders.
• Promote a safe working environment by following health and safety requirements, using equipment correctly and maintaining good housekeeping.
• Complete required training and train other operators in line with relevant procedures and documentation.
• Support the Team Leader by providing operational feedback, resolving enquiries and escalating issues to minimise disruption.
• Participate in continuous improvement activities, data collection, investigations and internal or external audits, ensuring compliance with relevant ISO and FDA requirements.
• Deputise for the Team Leader when required, including delivering team briefings, attending meetings and maintaining departmental performance.
• Build a positive team culture based on trust, fairness and respect through regular team and individual interactions. Work flexibly across other operational areas when required. *

• Previous experience in an operational, warehouse or manufacturing environment, ideally involving machinery.
• Strong leadership, interpersonal and teamworking skills, with the ability to work independently and use initiative.
• Effective planning, prioritisation and multitasking skills, with strong attention to detail.
• Clear written and verbal communication skills, including delivering team briefings, working across departments and providing operational feedback.
• Basic Microsoft Office skills and knowledge of relevant equipment and in-house systems, such as Oracle.
• Experience supporting management reporting, company projects and operator training in line with SOPs.
• Understanding of HR procedures, health and safety, Lean principles and continuous improvement.
• Ability to identify process waste, recommend improvements and participate in continuous improvement and Kaizen activities.
• Experience using manual handling equipment, such as order pickers and pallet movers.
• Good standard of written and spoken English and basic numeracy skills.
• Large, open-plan warehouse and factory environment with machinery noise and seasonal temperature changes.
• Regular standing, manual handling and movement of heavy cages, including lifting items weighing up to approximately 25 kg.
• Working at height may be required.
• Appropriate personal protective equipment and safe manual handling techniques must be used at all times.

You will receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more!

We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we will give you everything you need to help you achieve yours.

We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.

CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures - for our people and those who wear our contact lenses.