IT Support / OT Engineer

Materion is seeking an IT Support / OT Engineer to support and deliver solutions across manufacturing shop-floor (OT) and enterprise (IT) environments., You will partner with Infrastructure, Engineering, Maintenance, and Service Desk teams to build reliable, secure, and supportable OT/IT solutions. Expect a mix of planned project work (requirements, build/test, documentation) and support (incident response, troubleshooting, change execution). Occasional after-hours work for maintenance windows and participation in an on-call rotation are expected.

Engineering

• Lead design, implementation, support of OT systems (SCADA/HMI, data acquisition, OPC-UA/MQTT gateways), PLC network connectivity, and segmentation aligned to security standards. Contribute to reliability, data collection, and visibility across manufacturing cells.
• Continually improve OT systems reliability, performance, and functionality at your assigned sites.

Onsite Technical Support

• Support Windows/Linux endpoints and servers, Active Directory/Azure AD, IAM/MFA, patching, backup/restore, and basic virtualization.
• Perform hands-on troubleshooting and support of IT/OT hardware.
• Interface with your peers and support/coach them on technical support needs.
• Collaborate with your peers and peer support teams live and via ticketing.

Incident/Operations Support

• Collaborate with IT/OT engineering teams to support systems and ensure the reliable integration of OT and IT networks.
• Respond to incidents and service requests, triage and resolve issues, escalate when needed, and maintain detailed ticket documentation.
• Participate in knowledge base upkeep, change management, and on-call rotation.
• Contribute to root cause analysis and support incident response for system failures.

Based in Delta, Utah, this role shares time between engineering and operational support, working hands-on with industrial systems, IT infrastructure, and endpoints. The ideal candidate brings strong IT fundamentals and OT/IoT experience, is eager to learn, and thrives in a manufacturing location with high ownership and collaboration., * Bachelor’s degree in Computer Science, Information Technology, Electrical/Computer Engineering, or related field; equivalent military, apprenticeship, or industry experience considered.

• Minimum of 4 years of experience with a combination of IT and OT engineering and project execution.
• Strong project support and leadership skills, with a proven ability to lead cross-functional teams.
• Demonstrated experience in IT troubleshooting and support, including:
• Windows workstations/servers (Linux is a bonus)
• Networking (TCP-IP, DHCP, DNS, Firewalls)
• Backup/Restore Data
• Virtualization and Cloud technologies exposure/experience preferred
• Experience working with industrial or manufacturing technologies such as:
• SCADA/MES
• Sensors, Gateways
• MQTT, OPC