Sr. Systems Engineer, Client Engineering

Counsel AI Corp
San Francisco, CA, United States
8 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$153,000.0 - $210,500.0
Working hours
Regular working hours

Tech stack

Microsoft Windows Application Programming Interfaces (APIs) Macintosh Computers Systems Engineering Bash Shell Python (Programming Language) Service Pack Okta Microsoft InTune Information Technology Deployment Automation Casper Suite

Requirements

Systems Engineering, Legal, Professional Services, Financial Services, Category Development, Automation, Systems Engineering, Apple Macs, Software Patches, Vehicle Fleets, * Minimum 5 years in endpoint, client, or IT systems engineering, including direct ownership of a macOS MDM environment at 1000+ devices.

  • Deep hands-on Jamf experience, plus real Windows management experience via Intune, Autopilot, and Entra.
  • Strong scripting and automation ability in Python, Bash, or Swift, with a track record of building tooling against vendor APIs rather than clicking through admin consoles.
  • Working fluency with an IdP, Okta preferred, covering SSO, MFA, device trust, and how identity and endpoint policy interact.
  • Strong communication and stakeholder management skills, especially with non-technical teams.
  • Ability to thrive in a fast-paced, high-growth, and global environment.

Bonus Points:

  • Experience running endpoint security tooling in a production environment - CrowdStrike or equivalent EDR, managed Chrome Enterprise, DLP.
  • Endpoint work inside a compliance program (SOC 2, ISO 27001).

Benefits & conditions

$153,000 - $210,500 USD

About the company

Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Jobs Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and were never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, wed love to build with you.

At Harvey, the future of professional services is being written today - and we’re just getting started.

Role Overview

Harvey runs on a fleet of Macs and Windows devices, and every one of them is the front door to how each Harvey employee does their work. Were seeking a Senior Systems Engineer to own client engineering end to end - Jamf, Intune, Autopilot, Okta device trust, and more, and the automation that ties them together. This is the person who decides how a laptop gets built, secured, patched, recovered, and retired, and who makes those decisions hold up as we scale across offices globally.

The ideal candidate has run a production device management environment at scale and can move between writing the deployment tooling, debugging a broken enrollment, and pushing for improvements to policy, process, and systems along the way.

What Youll Do

  • Own the endpoint platform. Jamf Pro for macOS, Intune and Autopilot for Windows, and the mobile fleet alongside them. You set configuration standards, patching cadence, and compliance baselines in partnership with Security, and youre accountable for the fleet actually meeting them.
  • Engineer the device lifecycle. Zero-touch provisioning through Apple Business Manager and Autopilot, automated onboarding and offboarding, hardware refreshes, DLP, and forensics. Where the lifecycle still depends on someone remembering to do something, replace that with code.
  • Build the automation the fleet runs on. Most of this roles leverage comes from tooling - Python and scripts against Jamf, Intune, and Okta APIs, event-driven workflows, and self-service that lets employees fix their own problems.
  • Partner with Security on endpoint posture. Work directly with Security on endpoint policies, EDR coverage, device trust and Okta FastPass, disk encryption and key escrow, browser management, and more.
  • Be the final escalation for endpoint issues. IT Operations handles tier 1 and 2 globally; the problems that reach you are the strange ones. Youll fix them, and then fix the class of problem so the next person doesnt file the ticket.
  • Support a global, in-person-heavy company. Harvey has offices across the US, EMEA, and APAC. Youll build for time zones you arent in, and document and train the team well enough that someone in each location can resolve issues independently.

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