Network & Security Engineer

• Design, implement and support enterprise network, security and cloud connectivity solutions.
• Participate in solution architecture, technical design workshops and customer consultations.
• Deliver LAN, Wireless, Cloud and Security projects from scoping through deployment.
• Produce high-quality technical documentation including HLDs, LLDs, operational procedures and test plans.
• Perform proof-of-concept testing and technical evaluations of new technologies
• Troubleshoot complex network, security and cloud-related incidents.
• Provide 2nd and 3rd line technical support for managed customer environments
• Support the deployment and optimisation of SASE and SD-WAN solutions.
• Work closely with vendors, partners and internal stakeholders to deliver customer solutions
• Identify opportunities for service improvements, automation and standardisation.
• Maintain awareness of emerging technologies and industry best practices.
• Share technical knowledge and mentor colleagues where appropriate
• Contribute to strategic initiatives, service improvements and other business priorities as required by management
• Participate in an on-call support rota as required.

• Cisco CCNA, CCNP or equivalent certifications.
• Experience with: Cato Networks, SASE/SSE Platforms, SD-WAN, ZTNA, Secure Networking
• Knowledge of Microsoft Azure and/or AWS networking.
• Experience in supporting and deploying enterprise networking solutions
• Strong understanding of: Routing, Switching and Security, TCP/IP, VLANs, EVPN/VXLAN, BGP, OSPF, NAT, VPN Technologies
• Experience with one or more of: Cisco, Cisco Meraki, Juniper, Fortinet products and solutions
• Experience troubleshooting LAN and Internet connectivity issues
• Strong customer-facing and communication skills.

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